You do not build a remarkable practice by doing everything yourself. You build it by building people.

Dr. Eric DiMartino is back with Dr. Lona to break down what it actually takes to move from assistants to a true team in the build phase of practice. From hiring A players with heart and talent to defining crystal clear roles, scorecards, and training rhythms, this episode lays out the leadership shift required to grow beyond owner-operator. If you feel like the bottleneck in your business, this is your roadmap to building a team that builds the practice for you.

Key Highlights

01:11 – Learn how to recognize the difference between having assistants versus building a true team, and why this distinction determines whether your practice stays stuck or starts growing.

02:56 – Discover why A players refuse to work in unclear environments and how defining roles and ownership attracts higher caliber team members.

04:50 – Understand the leadership mindset shift required in the build phase and why the doctor’s real job becomes developing people instead of doing everything.

06:23 – Explore the three qualities that define an A player and how hiring for heart and talent first creates a stronger long-term team.

08:58 – Learn why defining the role before hiring the person prevents confusion, overlap, and underperformance within your practice.

10:18 – Understand how scorecards and KPIs transfer ownership from the doctor to the team and create a culture of accountability.

12:43 – Discover how training culture prevents team drift and why ongoing development is essential for consistent systems and growth.

15:37 – Learn why training and equipping your team produces the highest return on investment in your practice.

16:37 – Understand how casting a compelling vision helps your team see their role in something bigger than a job and fuels long-term engagement.

18:08 – Discover how choosing the short-term challenge of building systems prevents the long-term frustration of running a practice without a strong team.

19:40 - Dr. Sebastian sits down with Success Partner Justin Maxwell of Big Life Financial to explore how chiropractors can turn growing practice income into real wealth. They discuss why many doctors increase revenue yet remain financially stuck as spending rises alongside income. Justin shares how Big Life Financial helps implement financial operating systems that allow doctors to build wealth outside the practice while it grows, along with proactive tax strategies that help them legally keep more of what they earn.

Resources Mentioned

For more information about Big Life Financial please visit: https://biglifefinancial.com/  

To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast

To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast

Learn more about the Remarkable CEO Podcast: 

https://theremarkablepractice.com/podcast