On this episode we discuss how Urban Confessional started, what Ben has learned about listening over the years, how these lessons have impacted his relationships and even what it was like doing free listening at last year's Republican and Democratic National Conventions. At the end he offers a great resource called the "Practice Partner Guide," with some great practical tips for how to listen. It's wonderful stuff from a wonderful human, as you'll soon see, and the applications include, then go much beyond the college application process.