Four refugees entered a “Good Guy” electronics store and took over 40 employees hostage. After hours of deteriorating crisis negotiations, a SWAT team conducted a dynamic hostage rescue. We cover the “doomed captives” concept, tactical considerations, and what went right and wrong.

YouTube Clip Wikipedia page Heads or Tails: A True Hostage Story of Terror, Torture and Ultimate Survival A Clear Shot - Movie

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Intro music credit Bensound.com