In Episode 12 of Build Better Boards, host Mitch Majeski joins Dr. Keri Jacobs and Richard Fagerlin to explore how unaddressed boardroom behaviors can quietly shape the culture and effectiveness of a board over time. Building on their previous episode about common boardroom “offenders,” they connect present-day behavioral patterns to long-term consequences—and the need for intentional disruption.

Key Discussion Points:

• Cultural norms on boards often go unquestioned, even when they hinder decision-making or derail critical conversations.
• Through the “gorilla story,” the team illustrates how unchallenged behaviors get passed down and become standard, even when they no longer serve the board.
• Unproductive dynamics—like vocal minorities or disengaged directors—can waste significant board time and frustrate leadership teams.
• Associate board programs may succeed or fail depending on what new participants observe about board culture and conduct.
• Boards must intentionally interrupt their meeting patterns—through retreats or dedicated sessions—to reset behavior and refocus on long-term goals.

Follow Build Better Boards on LinkedIn for updates. Find show notes or submit questions at buildbetterboards.com/podcast.