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Welcome, Closers! Today, I'm interviewing Paul Kankowski, Director of Systems & Operations at .

Prepare yourself.

Hardcore, process-minded Paul gets into the nitty gritty of automation, building resilient systems and processes.

Deep dive into the importance of reputation, building relationships and how creating solid systems and processes can make all the difference.

"Processes aren't something that you make and you shelf and they lie there. They're living breathing documents that are going to make your company better." - Paul Kankowski

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