Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, and the follow-up strategies that truly resonate.

Feel the frustration of missed opportunities? Jen shares powerful insights on avoiding the dreaded "show up and throw up" approach and instead, creating genuine rapport. Learn how to earn a prospect's trust and address their specific pain points, turning initial inquiries into committed clients.

Plus, hear an unbelievable story of Jen's extreme dedication to winning over a key owner-client. This episode is packed with actionable advice to help you stop leaving money on the table and start converting more owner leads with authenticity and impact. 

RentScale - Helping property management companies grow faster and smarter by mastering the new owner-client acquisition process.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

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This podcast is produced by Two Brothers Creative.

Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms utility transfers, and provides a clear dashboard for managing everything. 

Zac also shares insights on economic trends impacting the industry and top tech tools for property managers. Discover how smaller PM companies can leverage technology, like Utility Profit, to offer services comparable to larger players, saving time and enhancing tenant satisfaction. 

This episode reveals a must-know tool for any property manager looking to boost efficiency and potentially generate additional revenue.

Follow this link to learn more about Utility Profit. https://www.utilityprofit.com/?utm_source=paid&utm_medium=sponsorships&utm_campaign=PM+Build

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This podcast is produced by Two Brothers Creative.

The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. 

Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy. 

This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder. 

Also, learn about Marc’s new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success. 

This episode offers a roadmap for strategic transformation.

To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action

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Rentvine - the property management software you can trust

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This podcast is produced by Two Brothers Creative.

Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. 

They discuss the critical differences between individual and portfolio loans, and why this matters to property managers. Learn why choosing between a local bank and a private lender can significantly impact your client's investment strategy. 

Josh also addresses common misconceptions held by both property managers and investors. Discover how understanding loan specifics can elevate your expertise and strengthen client relationships. 

Whether you're a seasoned property manager or just starting, this discussion provides essential insights to enhance your service and better serve your investor clients. Tune in to gain knowledge that will position you as a true asset advisor.

Learn more about the LendingOne Growth Program here: https://lp.lendingone.com/grow

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Do you ever dream of selling your property management business one day? Or just curious about its current value? In this insightful episode, Marc chats with property management consultant Deb Newell about the ins and outs of selling a property management business. This conversation dives deep into key factors that influence a company's valuation, including EBITDA multiples and contract terms. 

Deb shares her expertise on determining the right time to sell, identifying potential buyers, and what steps owners should take now to maximize their company's appeal in the future. This episode is packed with valuable advice on preparing your business for sale and understanding the current market dynamics.

Whether you're considering selling soon or just want to increase your company's value, this episode offers essential guidance from industry experts.

To connect with Deb check out https://www.propertymanagementconsulting.com.

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Revolutionize Your Resident Experience with group rate internet for your single family home rentals! In this special bonus episode, Marc welcomes Thad Tarkington, co-founder and CEO of Second Nature, to unveil a groundbreaking product: group rate internet. Discover how this innovative offering provides FAST internet to residents at a discounted rate, while also generating revenue for property managers.

Learn how Second Nature simplifies the process, handling everything from enrollment to equipment, ensuring a seamless experience for both residents and property managers. Explore the benefits of aligning internet contracts with lease agreements and how this amenity can attract quality tenants and impress owner clients. 

Hear how you can implement this game-changing service and elevate your property management business.

Follow this link for a free demo from Second Nature:

https://www.secondnature.com/request-demo?utm_source=website&utm_medium=backlink&utm_campaign=pm_build

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

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This podcast is produced by Two Brothers Creative.

Marc takes open questions from property managers on a variety of topics including effective strategies for handling disrespectful tenants, creating DIY repair videos, and qualifying potential owners. Learn how to respond to negative reviews, implement a welcome gift strategy, and navigate the complexities of credit repair recommendations.

This episode is packed with valuable insights and actionable advice, guiding you towards a more efficient and successful property management business. Gain expert knowledge and tackle those everyday challenges with confidence.

For reliable real estate loans for investors check out LendingOne.

Manage more doors with less stress with LeadSimple!

Rentvine - the property management software you can trust

Grow your property management business with PMW.

Join us at the NARPM Broker Owner Conference.

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Feeling Anxious About the FTC Lawsuit Against Greystar? The recent FTC lawsuit against Greystar has sent shockwaves through the property management industry, leaving many property managers feeling uncertain and anxious about the future.In this episode, Marc Cunningham provides clarity and guidance on navigating the evolving landscape of fee transparency and compliance.

Discover the potential implications of the Greystar lawsuit for your business and learn actionable strategies to protect yourself.

Marc shares best practices for disclosing fees, setting fair application fees, and building trust with tenants. Gain valuable insights and alleviate your anxiety surrounding the FTC's crackdown on hidden fees and deceptive advertising.

Links to out resources:

Press release from FTC

https://www.ftc.gov/news-events/news/press-releases/2025/01/ftc-state-colorado-take-action-against-greystar-nations-largest-multi-family-rental-property-manager?

Grace Property Management Fee Transparency Policy https://www.rentgrace.com/fee

Reconcile Daily - A daily reconciliation service ensuring your trust accounts are accurate and compliant https://www.reconciledaily.com

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Join us at the NARPM Broker Owner Conference.

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Want to grow your property management business by 100+ doors per year without a dedicated BDM? In this crossover episode with Stephen Fox from Upkeep Media, Marc Cunningham shares Grace Property Management's unique approach to growth. 

Learn how Grace Property Management leverages executive property managers as independent contractors, focusing on relationships and education rather than traditional sales tactics. Discover the benefits and challenges of this model, including commission structures, closing rates, and managing larger portfolios. 

Don't miss this opportunity to explore innovative growth strategies and discover how to scale your property management business effectively without the need for a dedicated sales team.

Click to view the Property Management Growth Blueprint Course: https://propertymanagementblueprint.co/ 

Follow this link for a free property management lead generation analysis from Upkeep Media.

Manage more doors with less stress with LeadSimple!

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Are you struggling to show your expertise to your owner-clients and show yourself as a true real estate investment advisor rather than just a property manager? If so, the solution may be to hold annual risk-assessment meetings with your owner-clients.  Marc Cunningham explains what the conversations sound like and why they are crucial for building strong owner relationships and showcasing your expertise. 

Learn how to structure the meetings, which key topics should be addressed including expected holding costs, tenant screening challenges, market trends, legislative updates, and more.. Discover how to position yourself as a trusted advisor and help owners make informed decisions about their investments. 

This episode provides practical tips and valuable insights to enhance your communication and solidify your role as a professional property manager.

Manage more doors with less stress with LeadSimple!

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Follow this link to spend 2 days with Marc and learn how to run a property management business

Denver Property Management

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.