Do your owner-clients see you as an expense or a trusted partner? Property management leaders Marc Cunningham and Lior Abramovich of Blanket Homes challenge the old model of competing on price and being purely transactional. They reveal the framework for deciding what opportunities to pursue (and which to abandon) and why a relationship-centric approach is the only way to scale your business in the modern market. Learn the low-hanging fruit actions that build deep, operational trust so that when a big repair hits, your client asks, "How do I pay?" not, "I want three bids." Stop losing good clients and grow your business with value.

Stop Losing Doors and Grow. Blanket Homes

https://blankethomes.com/?utm_source=PMBuild&utm_medium=website&utm_campaign=PMBuild-website

Venderoo- An always-on AI teammate to handle all aspects of maintenance: https://vendoroo.ai/

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

Lending One - real estate loans for investors

https://lp.lendingone.com/grow

Reconcile Daily - corporate & trust accounting experts

https://www.reconciledaily.com/

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

Discover how Candice Cather, 20-year Owner-Broker of STG Rentals, built a truly stress-free property management business in Saint George, Utah. Candice shares how she structures her days to spend 80% of her time on vision and company direction. Learn her intentional approach to attracting only high-quality owners who see her team as the expert, resulting in a remarkably low 2% turnover rate. Candice shares her morning routine, team structure, and how she defines success as finding joy in her work. If you're tired of your business sucking you in, Candice will teach us how to create the successful, balanced life we all want.

Candice Cather's company website: https://stgrentals.com/

Venderoo- An always-on AI teammate to handle all aspects of maintenance: https://vendoroo.ai/

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

Lending One - real estate loans for investors

https://lp.lendingone.com/grow

Reconcile Daily - corporate & trust accounting experts

https://www.reconciledaily.com/

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

Are you feeling guilty about taking time off? Does the day-to-day grind keep you from thinking about big-picture growth? In this episode, roles are reversed as Pablo Gonzalez joins us to ask Marc the questions. Marc opens up about his unconventional philosophy that helped him scale Grace Management to over 1200 doors. Revealing why reading the Wall Street Journal is a good use of his time, how he embraced legislation as an opportunity, and why doing less of the day-to-day is how he built his team and business. Stop feeling lazy and start acting like the CEO your company needs.

Attend the National Association of Residential Property Managers, where Marc will be speaking: https://www.narpmconvention.com/

Connect with Vendoroo, your AI maintenance coordinator https://vendoroo.ai/

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

Lending One - real estate loans for investors

https://lp.lendingone.com/grow

Reconcile Daily - corporate & trust accounting experts

https://www.reconciledaily.com/

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

In this episode, Ben Burnett, Grace Property Management's VP of Property Management, shares how he manages a team of 15 high performing property managers, his journey from being a PM to a VP, and the challenges he's overcome. He discusses his approach to leadership, emphasizing the importance of one-on-one meetings, and how he handles owner leads. This conversation offers valuable insights for company owners on how to successfully create a VP role and empower their managers to lead with autonomy.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

Lending One - real estate loans for investors

https://lp.lendingone.com/grow

Reconcile Daily - corporate & trust accounting experts

https://www.reconciledaily.com/

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

In this episode, Jessica Kampa VP of Operations at Grace Property Management, joins us to pull back the curtain on how their property management company runs. Jessica shares her journey from being hired to her current role, discussing the importance of delegation, why she's a firm believer in weekly one-on-ones, and how she's learned to manage a growing team. She offers invaluable advice to other business owners on how to find and work with a number two to achieve a more successful and balanced operation.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

In the current volatile market, property managers face a number of complex issues, from rising maintenance costs to longer days on market and shifting rent dynamics. On this episode, Marc sits down with Jesse Lederman, a senior analyst from Zelman & Associates, to dissect the latest single-family rental survey from Zelman. They discuss the critical trends impacting your business, including occupancy rates, renewal rent growth versus new lease rates, and the true cost of property maintenance. This episode delivers the vital data you need to make informed decisions and stay ahead of the curve. Find the full survey from Zelman: https://www.zelmanassociates.com/

Contact Jesse Lederman at: [email protected]

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

Have you ever made a bad hire? Finding the right people is a frequent challenge for property management companies. Many struggle with hiring processes that lack structure, leading to less-than-ideal hires and high performers leaving. The key to building a strong team and allowing owners to step into more of a CEO role is to implement a consistent, values-driven hiring process.

This episode gives property management business owners the tools to attract, assess, and retain top talent. It also highlights the often-overlooked benefits of virtual assistants (VAs) and how to hire them effectively, avoiding common pitfalls. By prioritizing a well-defined hiring strategy, owners can build a thriving business that operates efficiently with or without their constant direct involvement. Find Pete Neubig or VPM Solutions online:

https://www.vpmsolutions.com/affiliate/pm-build

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

Discover the ten toughest states for landlords, uncovering the strict laws, high taxes, and lengthy eviction processes that make property ownership challenging. Marc reveals how anti-landlord legislation and rent control impact your bottom line. Crucially, learn about the rise of "accidental landlords" and how this growing market segment presents a major opportunity for property management businesses to offer essential professional guidance in an increasingly complex environment.

Article from the Rental Housing Journal - https://rentalhousingjournal.com/the-10-worst-states-to-be-a-landlord/

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

Marc shares his takeaways from attending the "Housingwire" event, where the speakers were the CEOs of top publicly traded real estate sales companies. Marc shares his reflections revealing surprising details about brokerage profitability, the constant challenge of retaining quality agents, the overemphasis on 'culture', and the real impact of technology on the industry. Discover why focusing on local, strong relationships remains your biggest competitive advantage in property management, even as the big players grapple with their own growing pains.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.

What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!) that protects your properties and saves money.

Blake, drawing on his unique background, shares insights into essential preventative measures for costly components from HVAC systems to foundations. Learn the critical difference between owner and tenant responsibilities for tasks like gutter cleaning and sprinkler winterization, and why leaving certain tasks to tenants can be a huge liability.

Discover the "no-brainer" benefits of consistent air filter replacement, how it reduces maintenance calls, extends HVAC life, and even saves energy for residents. This episode offers clear, actionable advice to help property managers navigate the complexities of preventative maintenance, ensuring their investments are protected and their operations are optimized.

Filtertime - the air filter subscription that you control.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc's education for property managers

Join Marc's new property management Facebook group

This podcast is produced by Two Brothers Creative.