In this episode, Jessica Kampa VP of Operations at Grace Property Management, joins us to pull back the curtain on how their property management company runs. Jessica shares her journey from being hired to her current role, discussing the importance of delegation, why she's a firm believer in weekly one-on-ones, and how she's learned to manage a growing team. She offers invaluable advice to other business owners on how to find and work with a number two to achieve a more successful and balanced operation.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

In the current volatile market, property managers face a number of complex issues, from rising maintenance costs to longer days on market and shifting rent dynamics. On this episode, Marc sits down with Jesse Lederman, a senior analyst from Zelman & Associates, to dissect the latest single-family rental survey from Zelman. They discuss the critical trends impacting your business, including occupancy rates, renewal rent growth versus new lease rates, and the true cost of property maintenance. This episode delivers the vital data you need to make informed decisions and stay ahead of the curve. Find the full survey from Zelman: https://www.zelmanassociates.com/

Contact Jesse Lederman at: [email protected]

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Have you ever made a bad hire? Finding the right people is a frequent challenge for property management companies. Many struggle with hiring processes that lack structure, leading to less-than-ideal hires and high performers leaving. The key to building a strong team and allowing owners to step into more of a CEO role is to implement a consistent, values-driven hiring process.

This episode gives property management business owners the tools to attract, assess, and retain top talent. It also highlights the often-overlooked benefits of virtual assistants (VAs) and how to hire them effectively, avoiding common pitfalls. By prioritizing a well-defined hiring strategy, owners can build a thriving business that operates efficiently with or without their constant direct involvement. Find Pete Neubig or VPM Solutions online:

https://www.vpmsolutions.com/affiliate/pm-build

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Discover the ten toughest states for landlords, uncovering the strict laws, high taxes, and lengthy eviction processes that make property ownership challenging. Marc reveals how anti-landlord legislation and rent control impact your bottom line. Crucially, learn about the rise of "accidental landlords" and how this growing market segment presents a major opportunity for property management businesses to offer essential professional guidance in an increasingly complex environment.

Article from the Rental Housing Journal - https://rentalhousingjournal.com/the-10-worst-states-to-be-a-landlord/

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Marc shares his takeaways from attending the "Housingwire" event, where the speakers were the CEOs of top publicly traded real estate sales companies. Marc shares his reflections  revealing surprising details about brokerage profitability, the constant challenge of retaining quality agents, the overemphasis on ‘culture’, and the real impact of technology on the industry. Discover why focusing on local, strong relationships remains your biggest competitive advantage in property management, even as the big players grapple with their own growing pains.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

What are the biggest mistakes property managers make when it comes to preventative maintenance? In this episode, Marc and former NASCAR driver Blake Koch, CEO of Filtertime, reveal the secrets to a proactive maintenance strategy (and what NOT to do!)  that protects your properties and saves money.

Blake, drawing on his unique background, shares insights into essential preventative measures for costly components from HVAC systems to  foundations. Learn the critical difference between owner and tenant responsibilities for tasks like gutter cleaning and sprinkler winterization, and why leaving certain tasks to tenants can be a huge liability.

Discover the "no-brainer" benefits of consistent air filter replacement, how it reduces maintenance calls, extends HVAC life, and even saves energy for residents. This episode offers clear, actionable advice to help property managers navigate the complexities of preventative maintenance, ensuring their investments are protected and their operations are optimized.

Filtertime - the air filter subscription that you control.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Are you losing potential owner leads after the first call? Discover the crucial mistakes property managers make when speaking with potential owner-clients and learn how to transform those conversations into lasting partnerships. Jen Merritt of RentScale joins us to reveal the art and science including specific language cues that build connection, and the follow-up strategies that truly resonate.

Feel the frustration of missed opportunities? Jen shares powerful insights on avoiding the dreaded "show up and throw up" approach and instead, creating genuine rapport. Learn how to earn a prospect's trust and address their specific pain points, turning initial inquiries into committed clients.

Plus, hear an unbelievable story of Jen's extreme dedication to winning over a key owner-client. This episode is packed with actionable advice to help you stop leaving money on the table and start converting more owner leads with authenticity and impact. 

RentScale - Helping property management companies grow faster and smarter by mastering the new owner-client acquisition process.

Lead Simple - manage more doors with less stress using LeadSimple

Property Manager Websites - the highest performing property management website in the industry

Rentvine - the property management software you can trust

NARPM Orlando Event: Register here

PMbuild - Marc’s education for property managers

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Struggling with the time-consuming utility setup for new tenants? Discover a game-changing solution with Zac Maurais of Utility Profit. In this episode, Marc Cunningham explores how Utility Profit streamlines and even monetizes the utility transfer process for property managers. Learn how their platform automates tenant communication, confirms utility transfers, and provides a clear dashboard for managing everything. 

Zac also shares insights on economic trends impacting the industry and top tech tools for property managers. Discover how smaller PM companies can leverage technology, like Utility Profit, to offer services comparable to larger players, saving time and enhancing tenant satisfaction. 

This episode reveals a must-know tool for any property manager looking to boost efficiency and potentially generate additional revenue.

Follow this link to learn more about Utility Profit. https://www.utilityprofit.com/?utm_source=paid&utm_medium=sponsorships&utm_campaign=PM+Build

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

The most effective way to move your property management business forward is to practice periodic strategic thinking. Marc shares how his company practices strategic thinking and the specific tactics to achieve long-term success. Marc Cunningham guides you through the key business areas of growth, pricing, owner communication, and marketing. 

Learn how to develop a proactive approach instead of constantly reacting to emergencies. Discover actionable strategies to define your growth goals, optimize your pricing structure, enhance communication with owners, and create a powerful marketing strategy. 

This episode provides property managers with the tools and insights to elevate their business and work smarter, not harder. 

Also, learn about Marc’s new Strategy and Action Groups. This new program is designed as a way for property management company leaders to pull out of the weeds and make strategic decision for future business success. 

This episode offers a roadmap for strategic transformation.

To learn about Marc's PM Strategy & Action group click here:https://www.pmbuild.com/action

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.

Do you want your owner clients to see you as more than just someone who handles repairs? To truly be an asset advisor, property managers need a solid understanding of property loans. In this episode, Marc chats with Josh Heinz of LendingOne, to demystify the world of property loans and lending. 

They discuss the critical differences between individual and portfolio loans, and why this matters to property managers. Learn why choosing between a local bank and a private lender can significantly impact your client's investment strategy. 

Josh also addresses common misconceptions held by both property managers and investors. Discover how understanding loan specifics can elevate your expertise and strengthen client relationships. 

Whether you're a seasoned property manager or just starting, this discussion provides essential insights to enhance your service and better serve your investor clients. Tune in to gain knowledge that will position you as a true asset advisor.

Learn more about the LendingOne Growth Program here: https://lp.lendingone.com/grow

Manage more doors with less stress with LeadSimple!

Grow your property management business with PMW.

Rentvine - the property management software you can trust

To find out more about Marc's coaching services click here.

Join Marc’s new property management Facebook group

This podcast is produced by Two Brothers Creative.