Welcome, Closers! In this episode of the Profitable Property Management Podcast, Jordan sits down with Nicholas Cook, President of Sleep Sound Property Management Inc, to discuss property management challenges in a tough regulatory market, rebuilding a cohesive team post-COVID, refining hiring strategies, navigating regulatory hurdles, and scaling into new markets.

Nick’s motto? Success is in the people! So what would Nick do differently if he was starting a Property Management company today? Find out in this episode!

Quick Links:

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🌐 Website https://www.profitablepropertymanagement.com/

🔵 https://www.facebook.com/PPMpodcast

📺 https://www.youtube.com/@profitablepropertymanagement

🔵 Nicholas Cook, President of Sleep Sound Property Management, https://www.linkedin.com/in/nicholas-cook86/

Breaking news! 🚨 Jordan sits down with Ray Hespen, CEO & Co-Founder of Property Meld, to discuss their recent acquisition of Mezo, an AI-powered intake and triage software. What does this mean for the industry and Meld customers? How does this impact resident satisfaction, vendor efficiency, and Net Operating Income? Ray shares his vision for the future of maintenance and how property management operations data is driving this transformation. Tune in to see what's next.

Quick Links:

📘 Newsletter https://muela.ck.page/profile

🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)

🔵 https://www.facebook.com/PPMpodcast

📺 https://www.youtube.com/@profitablepropertymanagement

🔵 Guest social link: https://www.linkedin.com/in/rayhespen

📊 Property Management Trends Report: https://www.leadsimple.com/pm-trends-report

Welcome, Closers! In this episode, Jordan sits down with Kevin Ortner, CEO of Renters Warehouse, to dive into the incredible journey of scaling to +20,000 doors, launching +30 franchises, and leading transformative mergers and acquisitions. Kevin shares how bold risks with innovative tech, smart pricing strategies, and a focus on the NOI metric drove success. He also discusses challenges in high-density markets, the importance of customer-centric verticalization, and the role of institutional investment. Plus, learn about their recent merger with a Tokyo-based PropTech firm, paving the way for even more real estate innovation. This episode is a masterclass in navigating different stages of entrepreneurship—don't miss it!

Renters Warehouse was also a title sponsor of the Property Management Trends Report. See the link below.

Quick Links:

📘 Newsletter: https://muela.ck.page/profile

🌐 Website: https://www.profitablepropertymanagement.com

🔵 Facebook: https://www.facebook.com/PPMpodcast

📺 YouTube: https://www.youtube.com/@profitablepropertymanagement

🔵 Kevin Ortner on LinkedIn: https://www.linkedin.com/in/kevinmortner/

📊 Property Management Trends Report: https://www.leadsimple.com/pm-trends-report

Welcome, Closers! Jordan is back with another episode of the Profitable Property Management Podcast. Join him and Marco Nelson, Co-founder and CEO of RentCheck, as they they explore topics, including how resident-led inspections are reshaping the industry, the AI tech that could 10x your ROI, strategies for creating entrepreneurial value, tips for new founders on scaling and venture capital, and Marco’s personal approach to entrepreneurial success!

Quick Links:

📘 Newsletter https://muela.ck.page/profile

🌐 Website https://www.profitablepropertymanagement.com

🔵 Facebook: https://www.facebook.com/PPMpodcast

📺 YouTube: https://www.youtube.com/@profitablepropertymanagement

🔵 Marco Nelson on Linkedin:  https://www.linkedin.com/in/marco-nelson-67470530/

Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Bob Hansen, VP of Sales at VeriFast as they dive into a variety of topics, including **Bob’s transition from operations to sales, dealing with ‘false pains’ in the sales process, and the differences between selling to single-family vs. multi-family properties. Plus, Bob shares his top tips for becoming a top-tier salesperson, how to motivate your sales team, and the story behind closing his toughest deal yet!**

“What is the noise you're hearing about me?” - Bob’s advice for a new salespeople. Ask leaders about your personal brand. Tune in to find out more!

Quick Links:

Bob Hansen, VP Sales at VeriFast: https://www.linkedin.com/in/hansenbob/

📘 Newsletter: https://muela.ck.page/profile

🌐 Website: https://www.profitablepropertymanagement.com

🔵 Facebook: https://www.facebook.com/PPMpodcast

📺 YouTube: https://www.youtube.com/@profitablepropertymanagement

Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Dave Borden, CEO of RentVine, as they discuss the evolution of Rentvine, the process of raising capital, how data sharing is disrupting incumbents, the successful mindset of an entrepreneur, and the state of the property management software ecosystem.

“Its not three years ago, but if you have a great business you are going to get a good valuation” - Dave Borden on the state of the capital markets.

Quick Links:

🎟️ LeadSimple University tickets: https://www.leadsimple.com/lsu

📘 Newsletter https://muela.ck.page/profile

🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)

🔵 https://www.facebook.com/PPMpodcast

📺 https://www.youtube.com/@profitablepropertymanagement

Guest: Dave Borden, CEO of RentVine: https://www.linkedin.com/in/david-borden-a760093

Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Jeremy Pound, CEO of RentScale + publisher of Strategic PM, as they dive into a variety of topics, including: setting & aiming at specific goals to grow your business, leadership & coaching, two exciting events happening in Austin, TX the first week of December - LeadSimple University and RentScale Sales Mastery Live, and more.

“The faster you want to grow, the faster you want to pulse.” - Jeremy Pound on what’s required to increase the velocity of your company’s growth. Tune in to learn more about the “how”.

Quick Links: LeadSimple University tickets:

 https://www.leadsimple.com/lsu RentScale Sales Mastery tickets: https://salesmastery.live/ Newsletter https://muela.ck.page/profile Website https://www.profitablepropertymanagement.com https://www.facebook.com/PPMpodcast https://www.youtube.com/@profitablepropertymanagement

Welcome Closers! In this engaging episode of the Profitable Property Management Podcast. Jordan interviews Tiffany Rosenbaum, Co-Founder of Rosenbaum Realty Group. Dive into Tiffany's inspiring journey through the property management industry, from the inception of her company in the heart of Phoenix Metroplex to managing an impressive portfolio of 500 doors. Tiffany shares her passion for real estate, the critical role of property management, and the strategic expansion into short-term rentals. Explore the challenges, triumphs, and the significant impact of building a global team and fostering a culture of continuous improvement and empowerment.

[00:00:26] - Introduction of Tiffany Rosenbaum

[00:00:46] - Rosenbaum Realty Group's current business scope

[00:01:37] - What drives Tiffany’s passion for property management

[00:02:00] - The story of starting in real estate with no money

[00:04:05] - The first major client and business growth

[00:05:17] - Leadership lessons and the importance of hiring the right team

[00:06:55] - Embracing a global workforce for greater efficiency

[00:09:06] - Building a unified team culture remotely

[00:11:12] - Critical role of process management in operations

[00:14:13] - The significance of people operations in company growth

[00:19:24] - Auditing processes and compliance for continual improvement

[00:21:23] - Financial health and cash flow optimization strategies

[00:23:19] - Evolution of quality of life through business growth

[00:27:12] - Personal reflections on resilience and agency

[00:32:09] - The value of relationships and personal growth in business

📘 Newsletter https://muela.ck.page/profile
🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/)
🔵 https://www.facebook.com/PPMpodcast
📺 https://www.youtube.com/@profitablepropertymanagement

Welcome Closers!
In this episode, Jordan interviews Sarah Hatch, the Founder and Owner of Hatch Property Management and Sales. Sarah shares her journey into property management, from construction & hands-on work to owning & operating her own business. She discusses her experience in commercial property management and her transition to residential property management after having her first child. Sarah also talks about the unique challenges of managing properties for military and state department clients in the Washington D.C. area.

Key Moments

[00:00:46] Sarah's background and how she got into property management

[00:07:59] Why Sarah chose to manage residential properties despite her commercial background

[00:10:37] Sarah's business size: 200 doors and 15 employees

[00:17:18] Sarah's goals for 2024, including creating a video library for maintenance troubleshooting

[00:22:31] An example of effective troubleshooting that saved an owner money

[00:31:28] How Sarah prioritizes resident experience and builds a sense of community

[00:40:57] An example of Sarah's team supporting one another during a difficult time

[00:45:06] Sarah's approach to dealing with difficult tenants and evictions

If you enjoyed this episode and want to hear more insightful conversations about property management, be sure to subscribe to the Profitable Property Management Podcast on your favorite podcast platform or YouTube. You won't want to miss our upcoming episodes featuring industry experts and successful entrepreneurs sharing their knowledge and experiences.

🔗 https://www.hatchpropertymanagement.com https://www.facebook.com/sarah.pamula

Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today.

They run it back to 2017, sharing the challenges of data standardization in property management and the development of the national benchmarking study, known as the NARPM Accounting Standards today, as well as “Season 2” of ProfitCoach. The episode gets into the concepts of profit and operational performance, the significance of data-driven process design, and value creation in property management.

• Insight generation and best practices in property management
• Reflections on the evolution of their working relationship since 2017
• Impact of ProfitCoach on the industry and individual growth
• Discussions on industry benchmarks and profitability trends

Links Referenced:

ProfitCoach Pricing Survey http://pmprofitcoach.com/pricingreport

https://www.pmprofitcoach.com/profitcoach-national-pricing-survey/

📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 https://www.facebook.com/PPMpodcast

📺 https://www.youtube.com/@profitablepropertymanagement