On this week’s episode, Hannah interviews Morgan about the client experience journey in our businesses. Morgan teaches us about the 6 stages of the client experience journey, and the categories to consider for each one. They use real life business examples of private practice and consulting to put concepts into practice! Tune in to reflect on your own client experience journey.

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BRND 400: Customer Experience Journey Overview

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Where to Find Morgan:

Morgan Sinclair Designs

Weight Inclusive Business Academy

The Eating Expedition

Where to Find Hannah:

Values Driven Group

NourishED Colorado