How can authenticity, kindness, and a focus on guest satisfaction drive success in the hospitality industry?

In this inspiring episode of The Modern Hotelier, hosts David and Steve sit down with Bart Berkey—founder and CEO of Most People Don't, international keynote speaker, podcast host, and bestselling author. Bart shares his unique journey from growing up in Pittsburgh to becoming a global executive for Ritz Carlton, and now, an entrepreneur empowering individual to do what most people don't to achieve professional and personal success.

Discover how Bart's passion for guest satisfaction and authentic connections shaped his career, hear his key lessons from the luxury hospitality industry, and learn practical insights on creating unforgettable guest experiences, overcoming industry challenges, and becoming an exceptional leader.

Packed with actionable advice, heartwarming stories, and Bart's contagious positivity, this episode is a must-listen for hoteliers, entrepreneurs, and anyone aspiring to make a meaningful impact.

Key Highlights:

• The power of focusing on service excellence and customer-centricity.
• How Bart's book Most People Don't and Why You Should inspires better living.
• Leadership lessons from the Ritz Carlton that apply to any industry.
• Tips for staying ahead of hospitality trends in 2025.

 Watch the FULL episode now on YouTube for a dose of inspiration and practical wisdom: https://youtu.be/kq98F-bC_3w

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Bart's on LinkedIn: https://www.linkedin.com/in/bartberkey/

Bart's Website: https://www.bartaberkey.com/

Bart's Book: https://www.amazon.com/dp/B09L4NZWMZ/ref=cm_sw_em_r_mt_dp_6D7Q6NKDX3NE2YKF2A62/

Bart's Podcast: https://www.bartaberkey.com/podcast

For full show notes head to: https://themodernhotelier.com/episode/130

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Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil...