The Managing with Mind and Heart Podcast

#14 – The Nuts & Bolts of Reliability


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“This is just a huge systems piece. If this is on everybody’s radar, then the system is going to be better off. Things are going to get done. People are going to be more productive.”

This topic isn’t the sexiest, but it’s endlessly important. It’s all about creating a culture of reliability and trust in the workplace. If you’re a manager and give someone a task to complete, what happens if you don’t tell them when you need it by? Furthermore, if you receive a task and don’t ask when it’s needed by, what happens? It often doesn’t get done and people begin to lose trust with each other. Ethan and Mike Nash discuss a very simple, but key, systems piece that they’ve seen turn a culture from one of low trust and low reliability to one that flat out gets s*** done.

Have topics you’d like for the Nash team to tackle? Drop us an email with your questions and they’ll take a stab at it! [email protected]

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

For more information on Nash Consulting, visit their website at www.nashconsulting.com

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