Inclusion and Marketing with Sonia Thompson

146. How to use data to increase customer success for all, with Deborah Pickett


Listen Later

A core element of being effective with inclusive marketing and therefore any inclusive marketing strategy — is data.


We’ve got to know not just the rates at which your customers overall achieve success, but we’ve also need to know what that data looks like by subgroup.


In other words - we need to find out if everyone is achieving success at the same rates.


Now I’ve noticed the as I talk to different people and marketers about this, at times the thought of capturing and analyzing data in this manner feels uncomfortable.


So I thought it would be helpful to have a dialogue about this with someone who is steeped in data - particularly by subgroup all day every day.


After this short break - you’ll hear my conversation with Deborah Pickett — who will be bringing her expertise with data in the education system — and we’ll apply it to what you do in marketing’s


This is not Deborah’s first time on the show —- she stopped by way back in episode #19 - The Critical link between equity and customer success. It was a really great episode if I do say so myself, so if you haven’t listened, I’ll drop a link to it in the show notes so you can check it out.


Get the Inclusion & Marketing Newsletter


Episode 19: The critical link between equity and customer success with Deborah Pickett

...more
View all episodesView all episodes
Download on the App Store

Inclusion and Marketing with Sonia ThompsonBy Sonia Thompson

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

21 ratings


More shows like Inclusion and Marketing with Sonia Thompson

View all
The Duct Tape Marketing Podcast by John Jantsch

The Duct Tape Marketing Podcast

234 Listeners

The StoryBrand Podcast by StoryBrand.com

The StoryBrand Podcast

1,930 Listeners

Side Hustle Pro by Nicaila Matthews Okome | Side Hustle Pro Media

Side Hustle Pro

1,770 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,909 Listeners

Building The Blockchain: Unleashing the Power of Blockchain - One Episode at a Time! by David Whiting

Building The Blockchain: Unleashing the Power of Blockchain - One Episode at a Time!

0 Listeners

Nudge by Phill Agnew

Nudge

179 Listeners

The CMO Podcast by vYve & Jim Stengel

The CMO Podcast

349 Listeners

Dan Kennedy's Magnetic Marketing Podcast by Russell Brunson

Dan Kennedy's Magnetic Marketing Podcast

160 Listeners

The Hustle Daily Show by Hubspot Media

The Hustle Daily Show

234 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

358 Listeners

Table Read by Manifest Media / TABLE READ

Table Read

349 Listeners