We’re live from the Stayntouch booth at HITEC with a powerhouse guest — Bill Fanning, Chief Revenue Officer of Stayntouch. From rolling out 139 properties in 90 days to launching new grab-and-go kiosk tech, Bill shares how Stayntouch is redefining PMS innovation in the hospitality industry.

Tune in as we cover the latest innovations, guest experience enhancements, and the real impact of customer-led product development.

In this episode, you'll learn about: 

• How Stayntouch scaled across 139 Cobblestone properties in under 90 days
• A new way to manage booking, reporting, and operations at scale
• How their self-service kiosk is transforming the late-night guest experience
• Why Stayntouch stays in its PMS lane — and thrives with over 1,200 integrations
• How hotelier feedback directly shapes new features and partnerships

Listen now to hear how Stayntouch is leading the charge in hospitality tech and what’s coming next in their roadmap.

Watch the FULL EPISODE on YouTube: https://youtu.be/aBpJR-LyJng

This episode is sponsored by Stayntouch: https://www.stayntouch.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Bill on LinkedIn: https://www.linkedin.com/in/billfanning1/
Stayntouch: https://www.stayntouch.com/

For full show notes head to: https://themodernhotelier.com/episode/169

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.