In this episode, Gary Bird breaks down how one bad Google review can destroy your dental practice’s new patient flow—even if your marketing is working. Learn the real-life story of a thriving practice that saw a sudden drop in patients and how a single negative online review was the hidden culprit. Gary shares a proven step-by-step system for responding to negative reviews, protecting your Google ranking, and maintaining your practice’s online reputation. This video is essential for dentists who want to grow their practice, improve dental SEO, and stop losing patients to poor review management. Stay to the end to get a free Google review response checklist that turns bad feedback into powerful marketing.

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Join Gary Bird, founder of 3x Inc. 5000 fastest-growing company, SMC National, as he shares proven dental marketing strategies to attract a steady stream of new patients. Whether you're a solo practitioner or part of a larger group, Gary offers actionable insights to help your practice thrive. Tune in Monday through Friday for expert advice on the latest dental marketing trends, real-world challenges, and effective techniques to drive sustainable growth.

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