Gaslighting in dental offices can create toxic work environments, leading to mistrust, division, and high-performing team members deflecting responsibility. In this video, Gary Bird, with Dr. Sten Ericson and Jennifer Paxton of Pathway Dental Solutions, exposes common gaslighting behaviors, how they disrupt team dynamics, and strategies for identifying and addressing manipulation in your practice. Learn how to build a healthy dental office culture, hold employees accountable, and stop toxic team dynamics before they impact patient care and workplace morale.

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Dr. Sten Ericson
Founder & CEO of Pathway Dental Solutions

Jennifer Paxton
COO of Pathway Dental Solutions

Website: https://pathwaydentalsolutions.com/

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Discover the daily habits that drive dental practice success and learn actionable strategies to grow your practice.

In this video, Gary Bird sits down with Callie Ward, founder & CEO of Dash Dental Consulting, to break down key steps like tracking metrics, building patient connections, and leading effective team huddles to help you achieve consistent growth. Watch now to gain expert insights and proven methods to elevate your dental practice today!

For further details, visit: https://www.dashdentalconsulting.com/morning-huddle

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Callie Ward
Founder & CEO of Dash Dental Consulting

Website: https://www.dashdentalconsulting.com/

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Explore 30 years of dental industry evolution, from fee-for-service solo practices in 1995 to the rise of DSOs, advanced technology, and hyper-competition in 2025. 

In this episode, Gary Bird speaks with Perrin DesPortes to discover how shifting patient behaviors, innovation, and market pressures have reshaped modern dentistry, and gain insights into thriving in the future of oral healthcare. Whether you're a dental professional or curious about industry trends, this video provides essential strategies for navigating dentistry's past, present, and future.

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Perrin DesPortes
Founder of The Next Level Executive

Website: https://thenextlevelexecutive.com/

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Discover how virtual assistants can transform dental office workflows, streamline administrative tasks, and enhance patient care. In this video, Gary Bird speaks with Rebecca Herring to cover the key benefits of dental virtual assistants, the importance of training and creating SOPs, and essential tips for onboarding to maintain high-quality standards. Rebecca addresses common concerns about outsourcing, including red flags, to help dental practices confidently integrate remote support.

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Rebecca Herring
CEO & Founder of Transformational Dental Coaching

Website: https://www.yourtdcoach.com/

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Thinking about selling your dental practice to a DSO? Not all DSOs are the same, and failing to understand buyout structures, EBITDA multiples, earn-outs, and stock dilution could cost you. 

In this video, Gary Bird and Elijah Desmond, the co-founder of Dental Pitch Brokerage Firm break down how DSOs value practices, the risks and benefits of selling, and key strategies for negotiating the best deal—so you can maximize your sale while protecting your future.

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Elijah Desmond
Co-Founder of Dental Pitch Brokerage Firm

Website: https://dentalpitchbrokerage.com/

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In this episode, Gary Bird sits down with Dr. Sam Burrow, who shares insights into scaling his dental practice from two to ten locations in just a few years. Dr. Burrow discusses the challenges of rapid growth, the value of partnerships, and lessons learned in integrating pediatric and orthodontic services to optimize patient experience and operational efficiency. Tune in for valuable tips on navigating the complexities of expanding a multi-location practice while balancing patient needs and business strategy.

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Dr. Sam Burrow
Orthodontist/Partner at Burrow, Welchel & Culp Orthodontics

Website: https://charlotteorthodontists.com/        

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Struggling to sell clear aligners in your dental practice? Most dentists fail to offer clear aligners profitably due to misconceptions, poor sales training, and hidden costs. In this video, Dr. Ingrid Murra reveals why 100% of patients can benefit from aligners and how Two Front’s virtual orthodontic system helps dentists scale aligner cases, increase profitability, and eliminate inefficiencies. Learn how to sell more aligners, improve patient trust, and create a streamlined system for predictable, high-quality orthodontic care.

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Dr. Ingrid Murra
Founder, CEO - Two Front

Website: https://www.mytwofront.com/                                

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In this episode of Dental Marketing Theory, Gary Bird sits down with Kyle Summerford, founder of the Dental Office Manager’s Community, to discuss how dental office managers can access vital support and resources to navigate leadership challenges. Kyle shares insights on creating a safe space for managers to seek advice, learn from peers, and enhance their leadership skills without dentist oversight. This episode highlights how dentists can empower their office managers to succeed, leading to smoother operations and practice growth.

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Kyle Summerford
Founder of Dental Office Managers Community

Website: https://www.dentalofficemanagers.com/                                         Facebook: https://www.facebook.com/dentalofficemanagerscommunity

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In this episode, Gary Bird hosts JW Oliver Jr, managing partner at SupportDDS, to discuss the benefits of outsourcing front desk duties. They explore how practices can save up to 50% on costs, handle time zones and cultural differences, and maintain security and professionalism through virtual teams. JW also shares insights on overcoming common fears around outsourcing and even offers a discount for listeners interested in SupportDDS services.

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JW Oliver Jr.
Managing Partner at SupportDDS

Website: https://supportdds.com/

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Google reviews are crucial for building a strong online presence and growing your dental practice. In this episode, Gary Bird dives deep into the importance of reviews with Dr. Len Tau from BirdEye, discussing how they impact patient trust, marketing, and even hiring. Learn actionable tips for increasing reviews ethically and explore how AI is shaping the future of review management. Don’t miss this insightful conversation!

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Dr. Len Tau
General Manager of Dental Vertical at Birdeye

Website: https://birdeye.com/

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