In this special HITEC 2025 edition of The Modern Hotelier: Hospitality's Most Engaged Podcast, hosts David Millili and Steve Carran sit down with Dan Bell, VP of Hotels and Resorts at Agilysys, for an energized and insightful conversation straight from the show floor.

Dan shares his journey from his blue-collar roots in Easton, Pennsylvania, to leading hospitality tech innovation at Agilysys. He opens up about what drives him, his favorite city in the world, and the lessons he still carries from his early days in restaurant tech. The trio also dives into the transformative power of integrated, guest-focused technology—and how forward-thinking hoteliers are boosting revenue, efficiency, and experience through modern solutions.

From intelligent guest profiles and PMS innovation to post-sale support and the future of hospitality service, this episode is packed with insights for industry leaders who want to stay ahead.

You’ll learn:

• Why Dan believes singular industry focus is the key to better tech
• How Agilysys is redefining the guest experience with end-to-end solutions
• The importance of collaboration between sales, development, and operators
• What post-sale service really looks like when it’s done right

Watch the FULL EPISODE on YouTube: https://youtu.be/F135XFiPjgY

This episode is sponsored by agilysys: https://www.agilysys.com/en/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Dan on LinkedIn: https://www.linkedin.com/in/dan-bell-01a6055/
agilysys: https://www.agilysys.com/en/

For full show notes head to: https://themodernhotelier.com/episode/178

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.