In this episode, we’re joined by a hospitality tech powerhouse: Robert Dawson, Chief Strategist and Product Officer at IRECKONU.

Robert shares his journey from front desk college job to C-suite, how he fell in love with the hotel industry, and why solving fragmented data problems became his mission. We talk all things AI, automation, data management, and CRM evolution — and what’s making waves at HITEC this year.

We talk about:

• Why the entrepreneurial section at HITEC is the place to be
• The real opportunities (and limits) of AI in hospitality
• What IRECKONU is doing to turn data into real guest engagement

Watch the FULL EPISODE on YouTube: https://youtu.be/7X3r0-OPuWc

This episode is sponsored by IRECKONU: https://ireckonu.com/

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Robert on LinkedIn: https://www.linkedin.com/in/hospitalitytechnologyexecutive/
IRECKONU: https://ireckonu.com/

For full show notes head to: https://themodernhotelier.com/episode/180

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.