In this episode of Dental Marketing Goat, host Gary Bird breaks down one of the biggest mistakes dentists make that sabotages their practice growth: responding emotionally to negative Google reviews. Learn how to protect your dental practice's reputation, respond professionally to reviews, and boost patient trust through simple, effective scripts. Gary shares real examples and gives a proven strategy you can use today to turn online criticism into growth opportunities. If you're trying to improve patient acquisition, increase new patient conversion, and dominate your local SEO, this episode is a must. Discover how mastering review responses can lead to higher search rankings and more 5-star credibility. Watch now to transform how your dental office handles online feedback.

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SMC: https://smcnational.com/
Personal: https://thegarybird.com

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Dental Marketing Goat, the go-to podcast for dentists who want to grow faster, market smarter and build practices that thrive in today’s competitive landscape. Hosted by Gary Bird, the Dental Marketing Goat himself and founder of SMC National - recently named Best Dental Marketing Agency by over 60,000 dental professionals. Each episode unpacks the real strategies, marketing frameworks and operational shifts that high-performing practices use to attract more patients and increase production. Whether you're a solo practitioner or scaling a DSO, you’ll learn how to align your marketing, team and systems to drive predictable growth.

➡️Want to see how SMC can help you grow?
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🎙️ Check out our 2 Dental Podcasts ➡️ https://smcnational.com/podcasts/
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