What happens when playful luxury meets bold hospitality? 

In this insight-packed episode, hosts David Millili and Steve Carran sit down with Beth Anne King, Regional Director of Operations Staypineapple, to explore the playful luxury and deeply personalized service that define the brand. From high-end bedding that encourages you to sleep naked to surprise-and-delight moments that leave a lasting impression, Beth Anne shares the philosophy, backstories, and operational secrets behind Staypineapple’s unique guest experience.

What You'll Hear in This Episode:

• How European-style double duvets, plush towels, and terry robes create a luxury sleep you won't forget.
• Why Staypineapple blends cheeky branding with upscale service, and how it resonates with both the young and young-at-heart.
• The philosophy of welcoming guests like you would a friend into your home, starting with a drink at check-in.
• How Surprise and Delight is at the heart of everything Staypineapple does.
• Why every team member is empowered to say yes, no matter the department, and how that changes the game for service culture.

Watch the FULL EPISODE on YouTube: https://youtu.be/W8wCpH3pk6k
 

Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media

Links:
Staypineapple: https://www.staypineapple.com/
Beth on LinkedIn: https://www.linkedin.com/in/beth-anne-king-0a639ab/

For full show notes head to: https://themodernhotelier.com/episode/195

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.