In this episode, Dr. Cari Wise discusses the essential role of support staff in veterinary medicine and emphasizes the significance of veterinary technicians, assistants, practice managers, and kennel helpers, asserting that the sustainability and success of veterinary practices heavily rely on these team members.

She advocates for a team approach in veterinary practices, where credentialed veterinary technicians can assume more responsibilities. This delegation not only alleviates the workload for veterinarians but also enriches the work experience for support staff, reducing burnout and increasing job satisfaction across the board.

Key takeaways include: 

1. Emphasizes the importance of support staff, including technicians and managers, for sustainable veterinary practices.
2. Highlights the underutilization of credentialed technicians and the need for better delegation of tasks.
3. Advocates for updating veterinary practice acts to align with the skills of credentialed staff.
4. Suggests effective team utilization can improve workflow and client experiences in veterinary practices.
5. Calls for a shift from a veterinarian-centered approach to a collaborative team environment.

Music Credit: Music by Lesfm from Pixabay