Radical Disruption

22. 10 simple ways to improve customer experience


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This episode covers 10 simple ways to improve customer experience. I share statistics that show why good customer experience can make all the difference, and ideas you can start using now! I challenge you to take one of these ten ideas and implement it in the next 30 days. The goal is to create a PHENOMENAL customer experience so they keep coming back! 

In this episode, the 10 ideas are:

  1. Welcome emails 
  2. Reminder emails and texts
  3. Unexpected gifts and bonuses
  4. Showing your customer they are not just a number
  5. Handling complications with responsibility
  6. Giving homework
  7. Quick response time
  8. Easy access to offers
  9. Follow up emails
  10. Offboarding emails

Resources & Links:

  • IG University
  • Kajabi 30 day free trial + 20 free story templates
  • Around the Clock Masterclass
  • List Building 101
  • 100 Hook Ideas - FREE GUIDE

Connect with Mya:

  • Follow on Instagram @myanichol

  • Join my email list

  • Check out my website

Make sure to hit subscribe so you never miss an episode!

Mentioned in this episode:

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Radical DisruptionBy Mya Nichol

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