Due to the pandemic and many natural disasters in 2020-21, today's volatile markets provided a considerable amount of challenge to Leo Maguchi and his company. But even with this rocky situation, the demand is not going anywhere and must be addressed. Leo joins Victoria Meyer to share his work at ITOCHU, a leading distributor and marketer of inorganic, organic, functional and specialty chemicals. He explains how they operate amid the COVID-19 scare, freight rate increases, and tons of regional shortages. Leo also discusses the need for decisive and flexible leadership today that prioritizes digitization and sustainability for businesses to survive.

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