As the senior vice president for education and training at NRECA, the National Rural Electric Cooperative Association, Tracey Steiner oversees the development of the association’s annual and regional meetings, national conferences, board of directors training, executive and staff-level education, and credentialing programs.

She is also the creator of "Tracey’s Takeaways", a regular feature on NRECA’s website that focuses on employee development, management issues, leadership and organizational culture.

In this fifth episode of our series on the learning business in disruptive times, Jeff talks with Tracey about how NRECA is being impacted by the current pandemic including the related challenges and opportunities. They also discuss the thoughtful approach NRECA has taken to address issues around racial equity, the importance of cultivating a safe environment for difficult conversations, and what Tracey thinks learning businesses need to consider in order to successfully navigate times of disruption.

Full show notes and transcript available at https://www.leadinglearning.com/episode255.