Managing resort properties is a tall task. Our guest today, Tom Luersen, says it's like running a small town. Tom is currently the president of Coral Tree Hospitality and has over 20 years of experience in managing properties such as Kingsmill Resort, Woodland Resort, and overseeing multiple properties for Destination Hotels and Resorts

In this episode, you'll learn:

• The benefits of operating as an independent
• Why independent properties need a different type of leader than brands do
• How you can maximize revenue by being a pre-arrival concierge
• Why it's important to empower and provide autonomy to those working on property

The Modern Hotelier is presented by Stayflexi

Produced, edited, and published by Make More Media

For full show notes and more info head to: https://themodernhotelier.com/episode/26