Companies that put the customer at the center of their leadership, strategy, and operations enjoy stronger revenue growth, more satisfied customers, and more engaged employees than their competitors. And customer-obsessed firms can better pivot in response to market shocks like the pandemic. In this episode we're joined by VP, Principal Analyst Shar VonBoskirk to discuss customer obsession and how to use it to create a strategy that will make your business thrive.

Click the titles below for more on this topic:

Customer Obsession Explained

The Intelligent Approach To Growth

The State Of Customer Obsession

Is Customer Obsession Worth It?