Being self-aware of our emotions can not only help us as business owners but can also help serving our clients to the best of our abilities. We’re all familiar with going from high highs to low lows, having moments of exceptional excitement and then later finding ourselves slide into self-doubt and negative talk. Turns out, there is actually something behind it and it’s the Emotional Transition Curve. To help better understand it and how it ties into our personal and business lives I am joined by Clarissa DiGioacchino who I recently connected with as a kindred spirit. Clarissa is not only a wedding and small business branding specialist, but is also a highly successful entrepreneur keen to share her knowledge. This is Part 1 of our conversation.

[03:54] Sometimes new connections form when we least expect them to. Clarissa DiGioacchino reached out to me by sending me a voice message. It immediately resonated with me. We connected over Skype and brainstormed about all the things we wanted to share with you on Shine + Thrive podcast. Her journey is so interesting and I wanted to introduce you to Clarissa and her story before we got into talking about the emotional transition curve.

[08:11] What is emotional transition curve and why it matters in our lives? Understanding yourself and understanding emotional is something that can help serve your clients and yourself as a business owner.

[10:31] The five stages of emotional transition curve and what they are. Many of us are already aware of them subconsciously - having high excitement periods are low periods of crisis and looking for meaning.

[20:37] How to have empathy for others and understand where they are on the transition curve? How that can help us recognize what others need from us and how we can be there for our clients?

[34:00] The hierarchy of needs. How the emotional transition curve ties into our own hiearchy of needs and that of our clients?

[39:50] Reducing our clients’ cognitive load and being there for them as best as we can.

Resources:

• Clarissa on Instagram 
• Golden Hour Photography on Facebook 
• The Kübler-Ross model or The Five Stages of Grief 

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With love + gratitude,

Sara