In this episode, hosts David Millili and Steve Carran sit down with 2026 NYU SPS Incubator winner and founder of Clairdoc, Bakhtawer Baloch, for a wide-ranging conversation on entrepreneurship, resilience, and building scalable AI solutions in complex industries.

From her early entrepreneurial spark selling stickers as a child in Pakistan to studying and building companies in New York, Bakhtawer shares how her journey across consulting, tech, and startups led her to identify a major inefficiency in healthcare billing: insurance claim denials. That insight became the foundation of Clairdoc, an AI-driven platform aimed at reducing administrative friction and improving revenue outcomes for clinics.

In this episode, you’ll learn about:

•  How Bakhtawer Baloch went from selling stickers as a child in Pakistan to building a tech startup in New York 
•  The inspiration behind Clairdoc and the problem it solves in healthcare billing and insurance claim denials 
•  Winning the 2026 NYU SPS Incubator and how mentorship shaped her pitch and growth strategy 
•  Why she transitioned from service-based businesses to scalable AI product development 
•  What’s next for Clairdoc as it expands across healthcare systems and specialties

Watch the FULL EPISODE on YouTube:  https://youtu.be/luuWSO8DfJ8

Links:
Bakhtawer on LinkedIn: https://www.linkedin.com/in/bakhtawerbaloch/
Clairdoc: https://www.clairdoc.com/

For full show notes head to: https://themodernhotelier.com/episode/280

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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.