Logistics has never been an easy category of spend to manage. Whether your company is multimodal, focused on less-than truckload (LTL), or depends upon small parcel, carriers and third-party logistics providers form a critical link between you and your customers. Superimpose the disruptions of the COVID-19 pandemic on top of that complexity, and you have one of the most fluid and challenging situations procurement will get involved in.

Joe Lazzerini is a Consultant at Corcentric, where he helps organizations manage their logistics category spend. In fact, he was consulting in logistics long before he found his way to the world of procurement.

In this interview, Joe Lazzerini shares his point of view with Philip Ideson and Kelly Barner on:

• What the state of the global logistics market looked like before the onset of the COVID-19 pandemic
• When companies should look to their carriers for input on costs, contracts, and shipping capacity
• Why paying the right price is more important than paying the lowest price, and the importance of becoming a 'shipper of choice'