Connie's motivational quote for today is by ~ Vala Afshar

"We are not a team because we work together. We are a team because we respect, trust, and care for each other."

Etiquette – in simple terms is how you conduct yourself and how you treat others. Etiquette, manners and behavior in the workplace are a biggie.

The reality is that in today's workforce, people come from five generations and all kinds of backgrounds and perspectives. We are working together under intense pressure, avoiding saying or doing something that might annoy, offend, or alienate someone is like walking through a minefield.

So how can business leaders mitigate misunderstandings and foster teamwork? How can we minimize interpersonal missteps and how important is this concept in today's workplace?

Today, your host Connie Whitman, speaks with Rosanne Thomas. Rosanne is founder and president of Protocol Advisors, Inc., specialists in providing business etiquette training to professionals at respected organizations from Tiffany & Co. to Boeing. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success. She lives in Boston, Massachusetts.

An expert on business etiquette sought out by leading organizations, Rosanne takes on these challenges. In EXCUSE ME: The Survival Guide to Modern Business, she presents a new playbook for workplace behavior that respects the individual, which in turn benefits the company.

With EXCUSE ME as their trusted etiquette advisor, readers will not only reap career-building and bottom-line advantages but also enjoy a more pleasant workplace.

Website: http://www.protocoladvisors.com/

Contact info Book: http://protocoladvisors.com/excuse-me/

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