In this episode of Workday Playdate, Erin explores why the best leaders are the ones creating connection, recognition, and growth for the people around them. If you’ve ever wondered how to become a more impactful leader without forcing authority, this episode is your reminder that leadership is built in small moments of recognition.

Inside This Episode:

• Why Titles Don’t Create Great Leaders: Employees rarely remember your title. They remember how you made them feel. Erin breaks down why connection-based leadership creates stronger teams and better workplace culture.
• Recognition Is a Retention Strategy: With 66% of employees leaving jobs without feeling appreciated, Erin explains why genuine recognition directly impacts employee engagement, retention, morale, and performance.
• The Lyft Method Makes Leadership Actionable: Erin introduces her four-step, improv-inspired leadership framework to help leaders create more collaborative and human-centered workplaces: Look for the good, Initiate the scene, Follow their lead, Tag them in.
• Leadership Happens in Small Moments: Learn how everyday interactions shape trust, psychological safety, and team culture.
• Empowering Others Creates Better Teams: Erin shares practical ways leaders can spotlight strengths, share opportunities, and help team members grow into leadership themselves.

What to Do Now: 

1. Practice the Spotlight Swap: Choose three people on your team this week and intentionally recognize something specific they contributed.
2. Customize Recognition: Pay attention to how each person prefers to receive appreciation instead of using one-size-fits-all praise.
3. Share the Mic: Find one opportunity this week to invite someone else into visibility, ownership, or leadership.

Your Freebie

What’s your leadership style and next business move? Find out by taking a fun little quiz here.

And thank you to our sponsors Intuit Quickbooks Payroll.

To learn more visit:   https://quickbooks.intuit.com/workforce/

Connect with Erin Diehl x improve it! 

• Leadership Playground online membership community
• Erin’s website
• Erin’s Instagram
• Erin’s TikTok
• Erin’s LinkedIn
• improve it!’s website
• improve it!’s Instagram

For more information on improve it! visit www.learntoimproveit.com.