Richard White talks about WiseTech; his entrepreneurial journey; visibility; growth through acquisition; and his vision for the industry

[07.23] An introduction to WiseTech and its vision for the industry. [09.10] The ideal customer for WiseTech, and why scale breeds success. [10.57] An overview of Richard’s entrepreneurial journey, how he founded WiseTech, and why he decided that this brand would be his “forever job.” [14.11] How Richard created WiseTech’s credo, and why workplace culture is so important. [18.18] How the pandemic changed the industry, why WiseTech were so quick to adapt, and how they are helping customers to navigate the current challenges of the ‘new normal.’ [23.07] A closer look at CargoWise, and the many and varied ways it is helping customers. [26.43] How CargoWise helped DHL to reduce their Information Systems costs by around 200 million euros per year, and DSV to dramatically grow their company through quick and successful mergers and acquisitions. [31.03] Why the CargoWise Partner Program was developed, and the benefits of industry collaboration. [34.34] The complexity of visibility – why it means different things to different people, and why visibility might not be as valuable as you think. [39.46] WiseTech's tactical acquisition strategy, why that approach is key to building a global business, and the recent acquisitions of Envase and Blume. [47.00] The future for WiseTech.