Michael Falls of Reveel & Jennifer Mitchell of GOAT Group talk about tariffs, network design, SKU analysis, carrier negotiation and decision intelligence. 

[02.22] An introduction to Michael, his background, and what excites him about supply chain.

“Work smarter, not harder – that’s what I’m passionate about. There’s great technology out there that shippers can leverage, but so many people are still working out of spreadsheets. That hasn’t changed as rapidly in our industry as it has in others.”

[03.49] An overview of Reveel, who they are, and what they do.

“Our CEO always says that modeling is the hill we’re going to die on. We have a lot of tools in our repertoire that are different to a lot of the other analytics tools on the market.”

[04.36] An introduction to Jennifer, her background, and her company GOAT Group.

[05.58] An overview of the current tariff landscape, and how businesses are approaching adaptability and cost impacts.

“We’re now in a period where shippers have a new normal, which is: we don’t know what the future will hold, but we know we’re going to have to adapt to change.”

“Now there’s a very public conversation around who absorbs the cost of tariffs. Tariffs are here to stay. The question is: are consumers going to pay for them, or are companies going to absorb the cost and use that as a competitive advantage?”

[07.55] How tariffs have impacted GOAT Group, and why increased tariffs for China are driving up apparel costs and forcing companies to rethink their manufacturing locations.

[09.07] From cost volatility to the impact of the unknown, the biggest negative impacts, driven by the current tariff landscape, for shippers.

“It’s ever-changing. The minute you make a decision to do something, it changes and you’re back to square one.”

[11.34] Network design and optimization, and why shippers need intelligence, agility, and a strategic command of their shipping network to manage current volatility.

[14.28] How network design and optimization can help companies to design more efficient distribution strategies, what those strategies might look like, and the positive impact they can have for shippers.

[15.16] How SKU profitability analysis can help businesses identify problem products and make more informed decisions on their portfolio.

“There’s much more that you can do with SKU level insights than just explore profitability.”

[17.13] Why contract negotiations have changed, and how Reveel can help to simulate ‘what-if’ scenarios and compare carrier performance so shippers can push for reductions or pivot.

“You can’t manage what you don’t measure. So we empower our customers to measure all the KPIs that are going to impact their transportation spend.”

“The duopoly is over!.. Carrier contract negotiation is becoming an ongoing activity.”

[20.07] The importance of flexibility and expanding carrier options to reduce dependency, lower cost, and improve customer experience.

“Flexibility is crucial… Customers expect more from delivery, they expect it faster, more personalized. The bigger carriers are very rigid in what they do and a lot of these emerging carriers have more flexibility, they’re more customizable to your company.”

[21.23] Why, when tariffs are out of our control, intelligence is the best defence, how companies can use intelligence to stay competitive, and why parcel spend management can be an organizations competitive advantage in an unpredictable global market.

“There’s so much noise. Carrier billing data has hundreds of elements, it’s not normalized… Having a shipping intelligence platform helps arm you with the most important insights at a glance.”

“A lot of shippers are just resigned to this belief that the carriers are going to do what the carriers are going to do, and we have to sit back and take it… But I would say that any shipper has between 5-30% of spend that’s available to be eliminated.”

[23.47] The ideal client for Reveel, and the types of clients they’re currently onboarding most.

[24.41] GOAT group’s experience with onboarding and implementation with Reveel.

[25.52] The biggest challenges GOAT Group were experiencing, why they chose to work with Reveel, and the benefits they see from their ongoing partnership.

[27.38] In a constantly evolving market, what shippers might expect over the next few months.

“The only thing we know for sure is that more change is coming!.. But the shippers that have the best data, the best data-driven insights, and the best technology are ultimately the ones that are going to come out ahead.”

Head over to Reveel’s website now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over   on LinkedIn, Facebook or Twitter, or you can connect with Michael or Jennifer on LinkedIn.

If you enjoyed this episode and want to hear more from Reveel, check out 453: Driving Supply Chain Innovation with Reveel and Deposco or 357: Leverage the Power of Shipping Intelligence, with Reveel.

Stephanie Dominguez talks all about the Port of New York and New Jersey, big infrastructure projects, collaboration, sustainability & preparing for the future. 

[04.30] An overview of the Port of New York and New Jersey, who they are and what they do.

“We have a long history… Containerization started at our port.”

[05.40] Why organizations should choose the Port of New York and New Jersey, the many factors that give them their competitive edge and how, in turn, that can give companies doing business with them their own competitive edge.

“We’re a world-class gateway port… We’re focused on efficiency and reliability… Today we have 45 weekly ocean carrier services, and we’re the first port of call on 75% of them.”

[11.36] Some of the biggest challenges of the last few years, and why resiliency, communication and collaboration Is key.

[15.43] The Port of New York and New Jersey’s ‘Master Plan’, and how a predicted increase in volume will impact the port and local community, from challenges to investments.

[17.30] From road improvements to improving navigation channels, the major infrastructure projects the Port of New York and New Jersey is focused on right now, and how they work with other key stakeholders.

“You have to have honest conversations. There will be times when you don’t agree, but you’ll find a solution together.”

[22.58] The potential impact of those infrastructure challenges and opportunities, and the Port of New York and New Jersey’s approach to embracing the future.

“This industry is all about flexibility, adaptability – you never know what’s going to happen… We have to be open-minded, and evolve with the industry. So when there’s new emerging technologies or tools, it’s common for people to be scared. But we need to educate ourselves, and work with other best practices.”

[25.17] The Port of New York and New Jersey’s new marine terminal operator leases with Port Liberty New York and Bayonne and the APM Terminals, and why they’re all focused on planning for the future.

[29.22] Why collaboration is so important as the industry prepares for the future, and Stephanie’s advice for other organizations looking to improve their collaborative efforts.

“Your partners are experts in what they do… So when they’re at the table giving you honest feedback, listen… Bring them in at the beginning, proactively not reactively… It takes time, effort, it takes thick skin! But there’s a level of respect and trust that builds out of those conversations.”

[34.33] Key sustainability initiatives for the Port of New York and New Jersey.

[38.04] What the rest of 2025 will bring for the Port of New York and New Jersey.

Head over to the Port of New York and New Jersey’s website now to find out more and discover how they could help you too. You can also connect with the Port of New York and New Jersey and keep up to date with the latest over on LinkedIn, Instagram and X (Twitter), or you can connect with Stephanie on LinkedIn.

If you enjoyed this episode and want to hear more about keeping freight moving, check out 388: See The Future of Transportation, with Win Global, 338: Set a New Standard for Global Trade, with Flexport or 406: Unlock the Opportunities of Cross-Border Ecommerce, with CargoWise.

Neil Fisher of Birdseye Security Solutions talks about cargo theft, leveraging AI for proactivity & why security solutions drive business-wide improvements.  

[02.28] An introduction to Neil, his background, and role at Birdseye Security Solutions.

[03.12] How a shifting approach to security led Mike Grabovica to establish Birdseye.

“There was this shift in security in general, from being reactive to having proactive solutions. And our founder identified early on that trucking and logistics companies have really specific needs when it comes to security.”

[03.57] The ongoing issue of yard security and cargo theft.

[04.47] An overview of Birdseye – who they are, what they do, and how they help their customers.

[05.11] The ideal client for Birdseye Security Solutions.

[05.50] The biggest factors influencing the rapid rise in cargo theft.

“There’s some economic uncertainty out there and, with that, comes all sorts of challenges… And criminals are getting smarter and bolder.”

[06.55] An overview of Birdseye’s security solutions and the benefits of implementing them.

“We can protect a yard, starting at the gate. Just like if you were going to protect your home, the most important part is your front door.”

[08.11] The two primary ‘traditional’ ways of tackling security, and their fundamental weaknesses.

[09.21] How Birdseye can help organizations analyze their infrastructures and determine the security solutions that are right for them.

[10.27] The importance of efficient gate management, and how it works with Birdseye.

“It’s important that you process trucks as quickly as possible, for efficiency but also for safety… We create a tunnel of cameras… so we can gather all that information quickly.”

[12.26] Birdseye’s hybrid people-plus-technology approach to security, and how they’re leveraging AI to tackle a range of issues, from preventing fire to reducing liability.

“In the old days, you would have a couple of agents looking at a handful of monitors. With AI, an agent doesn’t have to see every action… The AI alerts the live agent that something’s going on, and then the agent jumps into action… The whole point is to be proactive.”

[15.10] What implementation and onboarding looks like with Birdseye.

[16.04] How Birdseye’s solutions and approach helps organizations with driver safety and satisfaction, ultimately helping them to retain drivers.

“Drivers want to keep moving… A line-up at a facility typically counts against a drivers hours of service. So if we can move them more quickly and efficiently – which can be up to 50%, versus a live guard – drivers love it!”

[17.31] A case study detailing how Birdseye helped a transportation company avoid theft and operate more efficiently.

[19.43] From cargo theft to AI, the big conversations coming out of 2025 conference season.

Head over to Birdseye Security Solutions’ website now to find out more and discover how they could help you too. You can also connect with Birdseye and keep up to date with the latest over on LinkedIn, YouTube, Facebook, Instagram and X (Twitter), or you can connect with Neil on LinkedIn.

Check out our other podcasts HERE.

Kristin Kay of Manhattan Associates talks about their Active TMS, continuous innovation & automated testing, & why transportation is more complex than ever.

[04.20] An introduction to Kristin, and Manhattan Associates.

“We don’t view supply chain as a cost center – it can be a competitive advantage, if you start to remove some of the siloes between your solutions.”

[06.18] The biggest impacts on the transportation industry right now, and why the industry is more complex than ever before.

“It’s a whirlwind! We have a lot of different things coming into play. Macro economic shifts, sky high customer expectations, pressure to hit sustainability targets… Depending on the industry, the days of just managing your transportation are gone.”

[09.17] Why Transportation Management Systems often come with their own set of problems, and the biggest TMS challenges Manhattan see with their customers.

“Whatever challenge comes up, sometimes that challenge isn’t the biggest problem. The problem is how inflexible either your systems or operations are. If they’re inflexible, you don’t have options.”

“The burden of maintaining integrations between all of these systems takes a lot of time. We find that teams are spending more time managing their systems and TMS than managing their freight. And that can be a red flag wherever you have volatility.”

“As things change, your pendulum swings between ‘I really need to save money’ to ‘I really need to give service to customers’… But there is an answer between speed and cost, and we need to be able to react to that.”

[12.58] What connectivity and integration speed and ease looks like with Manhattan’s Active TMS, and the impact on key focus areas like visibility, collaboration and flexibility.

“Transportation is a team sport… And that connectivity is the heartbeat of agility.”

“If you’re going to do any software implementation, decide: ‘What are my key KPIs, how do I know what’s right, how do I build that confidence?’ So that when I turn that switch on, I’m getting those benefits – not just creating more questions.”

[16.57] Manual versus automated testing, how automated testing works with Manhattan, and the business benefits of continuous validation and accelerated deployments.

[19.37] How automated testing can help to reduce risk and allow businesses to make informed, data-driven decisions in a climate filled with risk and unexpected disruption.

[23.34] The importance of communication and transparency, the power of partnership, and how customer-driven enhancements make Manhattan’s Active Transportation Management unique.

“True innovation can’t happen in isolation, it happens through partnership.”

“It really comes down to the end user experience. If that’s bad, it doesn’t matter how good your integration is, or how great your reporting is, or how fast you can change. If people don’t like using the product, you’re going to have trouble.”

[27.29] Why scalability means more than just scaling up or down, and how continuous innovation helps businesses with future-proofing, allowing them to stay ahead of the game without having to constantly overhaul systems.

[32.24] What Manhattan’s synchronization of operations and end-to-end unification mean for teams and businesses.

[35.59] A case study exploring how Manhattan helped a grocery client shift their mindset, unify, embrace dynamic planning and unlock big benefits.

[40.08] What we can expect from Manhattan in the second half of 2025.

Head over to Manhattan Associate’s website now to find out more and discover how they could help you too. You can also connect with Manhattan and keep up to date with the latest over on LinkedIn, YouTube, Facebook and X (Twitter), or you can connect with Kristin on LinkedIn.

If you enjoyed the episode and want to hear more from Manhattan, check out:

• 439: Breaking Down Silos: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates
• 432: Discover the Future of Forecasting, with Manhattan Associates
• 430: Unify Your Supply Chain Systems, with Manhattan Associates

Melodie Van Der Baan talks about her career journey; juggling motherhood & entrepreneurship; positivity; and the intricate dance between supply and demand.

[04.04] The early years of Melodie’s career, why she fell in love with retail, and how her experiences laid the groundwork for her entrepreneurial journey.

“I loved every store, every city, every boutique owner I visited and sold to. But, without fail, they would point out what didn’t sell from the season before, and say ‘Mel, what are you going to do about it?’ And so I had to find a solution to their problem.”

“My husband said: ‘This isn’t a you problem, it’s an industry problem. It’s a lack of a network that needs to exist, and you should create it!’ But this was before Amazon, Shopify wasn’t a thing yet, Point of Sales were server-based, not cloud-based. So even though the problem was real, the industry wasn’t ready for the solution.”

[08.31] Why Melodie chose not to go to college, her Mother’s words of advice, and why she decided to open her own retail store.

“Every step of my journey has been so natural.”

[11.56] Melodie’s experience as a working Mom, setting an example for her daughter, and why experience is the best teacher.

[15.09] Melodie’s advice for parents struggling with work/life balance, and why consistency is key.

“We can’t give our best at work and leave the scraps for our family.”

[19.33] How Melodie developed a unique understanding of the intricate dance between supply and demand, the biggest challenges faced by retailers and distributors, and why understanding your inventory is crucial.

[24.57] Why Melodie moved from retail to technology, an overview of her business Max Retail, and how she brings retail experts and tech leaders together to solve the biggest industry challenges.

“It was never an intention to become a CEO of a technology company. The truth is that there was no way to solve the problem without technology.”

[29.37] Melodie’s experience as a woman navigating the worlds of retail, technology and supply chain, and her uniquely positive outlook.

“When you know the authenticity of someone, it can gender-neutralize.”

[32.22] Melodie’s commitment to taking a ‘we lift while we climb’ approach, the role others have played in her success, and how she pays it forward.

[36.00] Melodie’s biggest achievements, personally and professionally, and the passion that drives them.

[38.18] The future for Melodie, and for Max Retail.

You can connect with Melodie Van Der Baan over on LinkedIn.

If you enjoyed this episode and want to hear the experiences of other hard-working Moms, check out 464: Women in Supply Chain, Beverly Steele, 359: Women in Supply Chain, Alexis Mizell-Pleasant or 425: Women In Supply Chain, Josephine Coombe.

Megan Keith & Shawn Piper talk about Uber Freight; bridging tech & service; bringing product & design together; automation; & the future of freight technology.

[04.00] Introductions to Megan and Shawn, and their roles at Uber Freight.

“I was drawn to logistics because of its complexity and impact. It’s a space where smart, intuitive tools can really make a difference, and I love simplifying that complexity so transportation teams can move faster and make better decisions.”

[05.21] An overview of Uber Freight, the evolution that brought together deep industry expertise from Transplace with Uber’s tech DNA, and how that combination is driving the way they approach logistics today.

“That fusion means that we’re not just building smart tools or interesting technology, we’re building tools that work in the real world. Our approach is to really get that balance of being tech-forward but operationally-grounded, to make customers more agile, resilient and informed.”

“Uber Freight’s mission is really leading WITH logistics professionals, that’s the key word. We really go alongside our customers… The customer is the multiplier for the impact and results we can get.”

[07.35] The types of customers Uber Freight typically serves, and how those customers influence Uber Freight’s product strategy and service philosophy.

[08.49] How Uber Freight combines managed services with advanced technology, why that blend is so important in today’s complex logistics environment, and an example of how it helped solve a real operational pain point for a customer.

“Identifying opportunities and actualising or contextualising them are two different things… We’re able to take those opportunities and make sure those benefits are being realized, so technology and services are working together, in a loop of continuous improvement.”

[11.29] The importance of scalability and flexibility, so that customers of all sizes can leverage Uber Freight’s high-powered tools.

[13.44] How product and design work together to tackle complex challenges across the freight ecosystem, and the core principles Uber Freight relies on to guide platform development.

“When you have both in the room, you end up with more thoughtful, more elegant solutions.”

[15.44] How Uber Freight builds tools that are powerful enough for complex operations, but intuitive enough for teams that may not have dedicated logistics tech staff.

[18.26] How customer feedback, from customers of all sizes, shapes the Uber Freight roadmap, and the importance of putting a focus on usability.

“Too much feedback is a great thing!”

[22.06] Why AI has always been part of the Uber Freight ethos, why they’re investing heavily in automation, and the ways they’re using these technologies to empower smarter, faster decisions.

[25.42] Uber Freight’s Insights AI, and how it helps smaller teams punch above their weight.

“It actually interprets the data, it doesn’t just visualize it. It’s able to identify patterns, flag risks and recommend actions, which shifts teams more to proactive management rather than reactive firefighting.”

[27.25] The future of freight technology, and how Uber Freight is leading the charge.

“It’s connecting these different islands of automation into more systemic automation; it’s a shift away from just efficiency, which has been the historical role of automation, to effectiveness.”

“It’s one thing for a system to identify a change but, in the real world, that change has to be implemented by people.”

[29.21] The key takeaway that shippers and industry leaders should walk away with from today’s discussion.

Head over to Uber Freight’s website now to find out more and discover how they could help you too. You can also connect with Uber Freight and keep up to date with the latest over on LinkedIn, X (Twitter), Facebook, YouTube, or Instagram, or you can connect with Megan or Shawn on LinkedIn.

Anthony & Lyle of ProcurementIQ talk about client collaboration, leveraging data, the growth of procurement & the biggest challenges impacting teams in 2025. 

[06.08] Lyle’s background and the journey that led him to co-found ProcurementIQ.

[09.00] How ProcurementIQ has evolved over the last decade, and where they are now.

“We were learning – and so was procurement in its own right. The concept of category intelligence wasn’t really a thing in 2013... Back then there was market intelligence so what we really had to learn about was that evolution.”

[11.13] Anthony’s background, how it sparked a passion for supply chain and why, after years in the industry, he decided to go to school for supply chain.

“It’s never a bad time to invest in yourself and develop your skillset.”

[14.08] The biggest supply chain challenges and disruptions, and the impact they’re having on procurement practitioners and their ability to plan ahead and do their jobs effectively.

“It’s creating a ton of uncertainty – which is the bane of our existence in this industry! It’s making it much harder to plan and strategize for de-risking supply chains. And the on-off again approach to tariffs makes it even more difficult, because the calculus is constantly changing.”

[16.09] Creating effective feedback loops between vendors and clients, the importance of listening, and the true story of how ProcurementIQ leveraged client feedback and collaboration to create their upgraded product suite.

“We’ve been through a digital transformation to help our clients better navigate the complex environment they live in... Change is constant, whether it's priorities, cost savings, consolidation, risk mitigation, supplier diversity – clients are ultimately leaning on us to help them better understand, from an external market standpoint, what all of this means.”

“It created a very open and honest feedback loop… And it all started with conversation and collaboration.”

[22.47] ProcurementIQ’s interactive website, how its market dashboard helps clients understand their buying power and leverage insights to improve it, and how benchmark pricing allows clients to engage with the marketplace in a way they haven’t been able to do before.

[25.58] ProcurementIQ’s data and category insights, and how enhanced depth into areas like occupation profiles, external demand determinates and price driver profiles helps clients.

“There’s additional depth and analysis on price driver profiles to help customers construct better ‘should-cost’ models and ask better questions.”

[29.17] The ideal client for ProcurementIQ.

[30.44] A case study detailing how ProcurementIQ helped a manufacturing client, that were looking to centralize their indirect spend and build category plans that supported stakeholder recommendations and transparency, to shorten their speed to information, boosting stakeholder engagement and supporting the team to increase efficiency.

[34.20] The big questions facing the industry in the second half of 2025, and what procurement teams should be focusing on.

“The big question, especially with the tariff environment, is: 'Is this going to last for the full term of this administration?' And what the heck is trade policy going to look like?! In the short-term, it’s about getting creative with manufacturing capacity… and re-working supply chain networks.”

“Procurement leaders are facing challenges retaining, developing and attracting strong talent… There’s going to be growth in the procurement profession, so leaders and individuals need to think about what they’re doing to set themselves up for success, not only for what we’re facing now but what we’re anticipating in the future.”

[38.47] How to take advantage of ProcurementIQ’s special deal for Let’s Talk Supply Chain listeners.

Head over to ProcurementIQ’s website now to find out more and discover how they could help you too. You can also connect with ProcurementIQ and keep up to date with the latest over on LinkedIn or Instagram, or you can connect with Anthony or Lyle on LinkedIn.

If you enjoyed this episode and want to hear more about procurement, check out 462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility, 243: Reinventing Freight Procurement with Emerge or 211: Transform Your Procurement Process, with Zip.

Craig Barth of Premier Trailer Leasing talks about understanding if your business needs to buy, rent or lease; & leveraging fleet management for success.

[05.31] An overview of Premier Trailer Leasing – who they are, what they do, and how they help their customers.

[06.07] What sets Premier apart, and the secret to their success as they celebrate 20 years in business.

“There are several companies that will rent or lease you a semitrailer. So why do people come to Premier? The reality is: it’s the people. It’s the partnerships we form, the services we provide – we take a very personal approach, and we look to help the customer solve a problem first.”

[07.57] From economic issues to continued overcapacity, the biggest challenges in the transportation industry right now.

“It’s one of the most challenging environments we’ve ever been in. The transportation industry, depending on your measurement, is between two to three years into a recession… And now we have mass uncertainty. Our customers don’t know what’s happening from one day to the next, they don’t know how much their goods are going to cost – or if they’re even coming!”

[10.31] Premier’s inventory of over 65,000 trailers and network of locations across the US, and how customers can work with them.

[12.51] The difference between trailer renting and leasing, the benefits to each, the factors businesses need to consider when they’re deciding whether to buy, rent or lease, and how Premier help businesses decide what’s right for them.

“Most companies should own a portion, lease a portion, and rent a portion of their fleet. And we help customers understand where those lines are.”

[17.08] The ideal client for Premier Trailer Leasing.

[19.18] Premier’s trailer and cargo tracking solution, and an overview of some of the most promising innovations they're seeing in the space, from cargo sensors and volume metrics to weight and door sensors.

“There’s almost too much data available. It’s all about helping the customer understand what data they need and what they can actually use.”

[24.51] How Premier find the balance between supporting clients and managing their own business in uncertain times, and how Premier data gives clients a competitive advantage.

[27.55] A case study detailing how Premier helped a large packaged goods company, that had always owned 100% of their fleet, cut their maintenance costs in half through strategic trailer leasing.

“They’ve taken a far more proactive approach based on what we were able to demonstrate through the leasing side... Trailers for them were a small piece, so they weren’t really paying attention. We were able to save them millions of dollars.”

[32.18] What we can expect from the industry as we look towards the second half of 2025.

“We’re approaching the second half of the year cautiously optimistic. There are going to be a lot of opportunities out there, we hope there will be some resolution to a lot of the chaos and uncertainty that’s in the market. But we are going to see some price increases.”

Head over to Premier Trailer Leasing’s website now to find out more and discover how they could help you too. You can also connect with Premier and keep up to date with the latest over on LinkedIn, Facebook or YouTube, or you can connect with Craig on LinkedIn.

If you enjoyed this episode and want to hear more about trucking, check out 460: Discover the Limitless Value of Dedicated Freight in Today’s Market, with Werner, Where are trucking rates headed in 2025? 7 execs weigh in – Supply Chain Dive, or 429: Women In Supply Chain, Kameel Gaines.

Alexia McLaughlin talks about making an impact through innovation; her commitment to cultures of excellence; & her big achievement as an industry rising star.

[03.52] An introduction to Alexia and her role at Veho.

“If Uber and UPS had a baby, it would be Veho!”

[05.08] How Alexia began her career in sales, and her journey through roles at Oracle and Jebbit to her current position at Veho.

“I never thought I was going to be in sales! That used car salesman connotation springs to your mind… But, when I was coming out of college, a lot of mentors who’s careers I admired started in sales. So I thought: ‘OK, I’m going to give this a try! I don’t know if I’ll love it, but I’ll learn a lot.’”

[09.07] Alexia’s experience moving from a big, corporate environment to a smaller, start-up culture.

“When you’re working for a big company, there’s a lot of layers, it’s very bureaucratic, there’s a lot of structure and process. But I wanted ambiguity. Both of my roles after Oracle you were building as you were steering the ship… It was exciting, and every day was different.”

[11.08] Making impact through innovation, the importance of ‘selling in’ to internal stakeholders, and how Alexia successfully led a new business opportunity, navigating the complexity of managing risk, expectation, and leadership buy-in.

“When you’re on the front line selling, and then coming back to the business to help inform the products and the offerings that we build, that’s a role that drives impact – and that’s exactly what I wanted.”

[15.31] From working with mentors to backing your approach with data, Alexia’s advice for building career confidence.

[17.23] Alexia’s biggest career achievement, and why it’s vital for women to understand their impact and to share and celebrate their successes.

[20.54] The challenges Alexia has faced during her career, and the turbulent nature of sales.

“I’ve had so many times of doubt, thinking: ‘I’m done with sales!’… It’s an up and down rollercoaster… There have been a thousand little failures along the way.”

[22.06] How to foster a culture of excellence, and why that’s so important.

“You have to lead by example… With new hires there’s only so much you can do in the training and onboarding process. The rest has to come from them seeing excellence throughout the organization. If everyone is operating at a high bar, you start to learn from observing the actions that are celebrated, the calibre of the team – and if you hire great, hungry people that want to operate at that level, then there’s a nice healthy stimulating environment.”

[24.29] What Alexia’s Rising Star award at this year’s Women in Supply Chain Awards means to her, and her advice for young women looking to follow in her footsteps.

[26.02] The future for Alexia, and her ambition for Veho over the next five years.

You can connect with Alexia McLaughlin over on LinkedIn.

If you enjoyed this episode and want to hear from more inspirational women, check out 444: Women In Supply Chain, Gina Anderson, 429: Women In Supply Chain, Kameel Gaines or 410: Women In Supply Chain, Julie Tilenius.

Dexter Weber of TGW Logistics talks about the trends, challenges & opportunities in warehouse logistics; building strategic partnerships; and TGW's new brand.

[05.31] TGW’s 50+ year journey from small fitters shop in Austria to global manufacturing leader.

“Part of our journey was becoming a foundation-owned company... We reinvest our profits into our solutions and capabilities, and to charity. We’re not chasing goals and pleasing shareholders – we’re focused on that long-term vision.”

[09.07] Where TGW are now, their vision for the future, and a why they’re unveiling a new brand for a new era.

[12.21] The ideal client for TGW Logistics.

“What we’re really looking for is someone that wants to build a true partnership. We need to be an extension of their team and share a vision to really accomplish the goals they want to achieve. Being collaborative makes sure we’re both successful.”

“Building relationships and trust is the foundation of any good, solid business project.”

[15.03] The landscape of warehouse logistics and, from service level agreements and inventory to skill shortages and temperature control, the biggest challenges in the industry right now.

[19.56] From improving fulfilment speeds to facilitating more frequent small shipments from stores, the biggest opportunities in warehouse logistics and ecommerce, and why automation is increasingly important in helping organizations pursue those opportunities.

“Automation, at its core, is all about process improvement. The goal is to eliminate multiple non-value-add manual touches, boosting speeds… You can take manual efforts, that may take hours or days, to pick orders – and move it up to minutes.”

[23.44] Robotics, conveyor, automatic storage and retrieval systems – the different types of automation TGW uses within their solutions.

[25.19] How TGW work with customers to understand their challenges and develop customized solutions, using their warehouse automation technologies, to help customers achieve smarter, more efficient intralogistics.

“We have experts in different areas, so we can understand the industries a lot better: what do their typical supply chain setups look like? What are some common challenges?… Then we look at each process in the warehouse, from receiving to outbound.”

[29.24] The warehouse management software that sits behind TGW’s products, and how that tech pulls everything together.

“The WMS is the backbone of your warehouse operations.

[31.18] How TGW support both equipment and software with their range of lifetime services, and how they build strategic bonds with customers to empower them to meet their short-term goals as well as plan and prepare for long-term success.

[35.28] A case study showing how TGW helped a key client tackle big issues to create a network of 650,000 storage locations, managing 125,000 SKUs, with the ability to handle more than 300,000 order lines per day during peak season, ultimately helping them to achieve the best cost per unit in their entire network.

[40.09] From mobile and palletizing robotics to robotic picking, the trends and technologies shaping the future of the warehouse logistics sector.

Head over to TGW Logistics’ website now to find out more and discover how they could help you too. You can also connect with TGW and keep up to date with the latest over on LinkedIn, Facebook, Instagram or YouTube, or you can connect with Dexter on LinkedIn.

If you enjoyed this episode and want to hear more about warehousing, listen to 412: Maximize Warehouse Efficiency and Profitability, with CargoWise or read The Warehouse of the Future.