Sign up to save your podcasts
Or
Share #36 Customer Success Ops - Marcus Bening, RevOps at Bening Consulting
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
#36 Customer Success Ops - Marcus Bening, RevOps at Bening Consulting
To make your summer more enjoyable, we're re-sharing some of our best episodes. New episodes will be back in late July. Enjoy!
In today's episode, you’ll learn everything you need to know about Customer Success Ops.
You’ll get insights in the measurability, the roadmap and the work with customers - including helpful tips about who is a good customer and who is not.
What you’ll learn in this episode:
How to measure brand awareness in RevOps
How to succeed at Customer Success Ops/Work with customers
How did the ideal customer profile change over the last months (ToFu & MoFu)
You can find more information about Marcus here:
https://www.linkedin.com/in/marcusbe/
RevOps Letter: https://www.getweflow.com/revopsletter Janis on LinkedIn: https://www.linkedin.com/in/philippstelzer/ Philipp on LinkedIn: https://www.linkedin.com/in/janiszech/ Weflow: https://www.getweflow.com/
Marker:
(00:00:00) Introduction/What has changed in your work in the last 18 months?
(00:07:48) Good to know: Customer Success Ops / Who is a good customer?
(00:19:43) Top of the Funnel: How did the ideal customer profile change?
(00:24:27) Outbound, Buyer, Challenges in 2023
(00:30:39) How can RevOps measure brand awareness?
View all episodes
By WeflowTo make your summer more enjoyable, we're re-sharing some of our best episodes. New episodes will be back in late July. Enjoy!
In today's episode, you’ll learn everything you need to know about Customer Success Ops.
You’ll get insights in the measurability, the roadmap and the work with customers - including helpful tips about who is a good customer and who is not.
What you’ll learn in this episode:
How to measure brand awareness in RevOps
How to succeed at Customer Success Ops/Work with customers
How did the ideal customer profile change over the last months (ToFu & MoFu)
You can find more information about Marcus here:
https://www.linkedin.com/in/marcusbe/
RevOps Letter: https://www.getweflow.com/revopsletter Janis on LinkedIn: https://www.linkedin.com/in/philippstelzer/ Philipp on LinkedIn: https://www.linkedin.com/in/janiszech/ Weflow: https://www.getweflow.com/
Marker:
(00:00:00) Introduction/What has changed in your work in the last 18 months?
(00:07:48) Good to know: Customer Success Ops / Who is a good customer?
(00:19:43) Top of the Funnel: How did the ideal customer profile change?
(00:24:27) Outbound, Buyer, Challenges in 2023
(00:30:39) How can RevOps measure brand awareness?
More shows like RevOps Lab
View all
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
527 Listeners
The Official SaaStr Podcast: SaaS | Founders | Investors
172 Listeners
Acquired
4,279 Listeners
Pivot
9,503 Listeners
The Editors
4,862 Listeners
Speak Up: Develop Your Executive Presence & Leadership Communication Style
86 Listeners
FT News Briefing
676 Listeners
All-In with Chamath, Jason, Sacks & Friedberg
9,829 Listeners
The Artificial Intelligence Show
185 Listeners
The Dave Gerhardt Show
44 Listeners
Revenue Builders
155 Listeners
The RevOps Review
4 Listeners
Prof G Markets
1,326 Listeners
RevOpsAF The Podcast
1 Listeners