As a conversation approach and development tool, coaching is a highly effective option for everyone – not just the executive suite. Professional coaches are expensive, so how can large organisations give all of their employees the chance to be coached and for coaching conversations to be the norm?

In this episode of The Mind Tools L&D Podcast, Gemma and Claire are joined by Mina Papakonstantinou, Manager in the Leadership development team at Deloitte, to discuss upskilling internal coaches at scale.

We discussed:

• the benefits of creating a coaching culture
• designing and facilitating a coaching skills programme for thousands
• measuring and evaluating a coaching programme.

During the discussion, Mina referenced a case study she provided as an example of how we apply coaching psychology in internal coaching within organisations.

See: Papakonstantinou, F. (2021). Internal coaching within organisations–Coaching psychology application. In Introduction to Coaching Psychology (pp. 203-204). Routledge.

See also her article, 'Creating micro closures: reinventing the psychological transition process to help coachees deal with the current state of disruptive change'.

She also contributed to: Papakonstantinou, F. (2016). 'A Trusted Chameleon: The evolving role of the L&D consultant as an internal coach'. In Coaching Psychology International - VOLUME 9, ISSUE 1 (pp, 11-16).

In what I learned this week, Gemma talked about oathing stones – a wedding ceremony ritual. You can read about it and other options: humanism.scot/ceremonies-blog/wedding-ceremony-rituals/

Claire found out about how money is made. Check out this really funky piece on it here: refinery29.com/stories/how-stuff-is-made-money/

For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. 

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with our speakers:

• Gemma Towersey
• Claire Gibson
• Mina Papakonstantinou