Corporate travel is one of the most complex spend categories that procurement has management responsibility for. For almost two years now, business travel has been in a state of flux resulting from the global COVID-19 pandemic, leaving most companies and procurement teams with a whole series of unanswered questions:

How should your corporate travel policy change to reflect new realities? How do you negotiate deals when volumes are uncertain? How do you account for traveler safety? And how do you integrate sustainability into your travel program?

In this four-part special series brought to you in partnership with Egencia, the world's business travel platform, we will cover all of these pressing issues and more.

In the second episode of the series, host Philip Ideson speaks with Delphine Boulton, Director of Consulting at Egencia, to discuss different approaches procurement teams can take to negotiate travel deals when traveler demand is uncertain.