Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.” We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations.
Claim CME for this episode at curbsiders.vcuhealth.org!
Website | Instagram | Twitter | Subscribe | Patreon | Free CME!| Youtube
Show Segments
Intro, disclaimer, guest bioUpdates and IntroductionsDr. Sall and Dr. DeKosky’s workshops Emotional ValenceGrowth MindsetPsychological SafetySystems ThinkerComplaint Triage FrameworkSeasons of ChangeExtreme Ownership Radical TransparencyTake-home pointsThings to PlugOutro
Credits
Producer/Writer/Infographics/CME: Era Kryzhanovskaya MD Hosts: Molly Heublein MD/ Era Kryzhanovskaya MD Reviewer: Ben Kinnear MD, MEdGuests: Dana Sall, MD MEd; Allison DeKosky, MDTechnical support: PodpasteTheme Music: MorsyMusic