The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#459: Product leaders and the customer experience with Jess Keeney, Duck Creek Technologies

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Today we’re going to talk about the role of product leaders in shaping the customer experience, and how continuous learning and continuous improvement help build great product teams.

To help me discuss this topic, I’d like to welcome Jess Keeney, Chief Product Officer at Duck Creek Technologies.

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