Why do so many P2P implementations fail or fall short of ROI expectations?

The majority of these failures are the result of three problems:

1. Procurement selects and implements solutions they believe are best fit without seeking input from the business.

2. Procurement works with the business to implement a solution, not for what it was designed to do, but for what they want it to do.

3. Procurement forgets to address the supplier experience: enablement, onboarding, messaging, and everyday usability.

During this AOP Live based episode hosted by Kelly Barner, Joe Payne, Jennifer Ulrich, and Tom Pellescki from Corcentric answer questions about why procurement's ability to lead a successful change management initiative is so critical and how procurement can overcome the common P2P implementation challenges of the past.