Today we’re going to talk about trends in conversational commerce and why retailers need to rethink the customer experience when it comes to messaging apps.

To help me discuss this topic, I’d like to welcome Stefanos Loukakos, Co-Founder and CEO of Connectly, who was previously Facebook’s Head of Messenger Business.

RESOURCES

Connectly website: https://www.connectly.ai/

Connect with Greg Kihlström on LinkedIn: https://www.linkedin.com/in/gregkihlstrom

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