Have you ever had an experience that completely blew you away? That left you thinking, "it can't possibly be this good"? Where the service was just sublime?

CEO, Dr. Jeffrey O, and St. Justine Hotels and Residences are aiming to provide this level of service. They are building modern luxury on the cornerstones of beauty and consistency. Dr. Jeffrey O is an author, educator, motivational speaker, as well as a self proclaimed service evangelist and he joins us to share his experience in building St. Justine Hotels and Residences, his insights on providing exceptional services, his writing, and so much more!

In this episode you'll discover:

• Where Dr. Jeffrey finds inspiration for his writing
• Why consistency is so important
• How training staff well is essential
• The power of recognize people and their work

For full show notes head to: https://themodernhotelier.com/episode/6

The Modern Hotelier is presented by Stayflexi

Produced, edited, and published by Make More Media