“As a manager, as a spouse, as a partner, as a parent, as a friend – the message of openness and non-defensiveness is what makes you approachable, it’s what builds trust and respect, it’s what allows you to hear the truth, it’s what allows you to grow.”

Join father and son duo, Mike and Ethan Nash, as they attempt to hack the evolutionary tendency to get defensive. Defensiveness is a fear response, and all our fearless ancestors were eaten by saber-tooth tigers. This episode is all about how to receive feedback non-defensively, even if the feedback is untrue. They discuss why defensiveness is built into us, why it’s not as useful today, how to stay connected with your colleagues so you can hear the truth, and why you simply cannot be an effective manager unless your employees know it’s “safe” to give you feedback. By the way, if you have any feedback for us about this show, please email Ethan at [email protected]. (And we won’t be defensive, we promise.)

For more information on Nash Consulting, visit their website at www.nashconsulting.com

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