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In this episode, I break down why hiring feels impossible for accounting firms and why that’s usually not true. I walk through the nine most common hiring bottlenecks I’m seeing across firms right now, from first hire paralysis and offshore vs onshore decisions to training challenges and being the bottleneck as an owner. I also share why most firms aren’t doing enough to attract talent, and how small changes in positioning, pricing, and structure can unlock hiring. Then I cover AI updates from OpenAI and Claude, plus answer questions on tools, hiring strategy, and whether simple tax firms are at risk.

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// Chapters:
00:00 Why hiring feels impossible

01:28 The Dirty Dozen: hiring data

08:17 First hire paralysis

12:04 Onshore vs offshore hiring

18:46 What kind of admin should you hire?

23:32 Why great hires aren’t finding you

27:30 Capacity, pricing, and hiring

32:08 Succession and client transition

38:22 The owner is the bottleneck

40:16 The lighthouse strategy for hiring

42:26 Mailbag

43:08 OpenAI vs Claude

59:02 Double vs Aider

01:04:23 Will AI kill simple tax firms?

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