The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica


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How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language, in real-time. Could that transform your customer experience?

Welcome to today’s episode, where we’re discussing how to break down language barriers in customer service with Mike Clifton, and Max Schwendner, both Co-CEOs at Alorica.


RESOURCES

Alorica: https://www.alorica.com


Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio


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Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom


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