There's a growing number of cases where brands are being sued because their websites are not ADA compliant with regard to accessibility. The goal isn't to make you fearful, it is to get you informed about what you need to know to make your website both compliant and inclusive from an accessibility standpoint. I'm joined by Mark Pound, CEO of CurbCutOS, a web accessibility consultancy.<a href="https://www.dropbox.com/s/3ga90xoh91u5qk0/IM_Ep%2064_How%20to%20build%20an%20accessible%20website.pdf?dl=0">Get the transcript of this episode here</a><a href="https://www.curbcutos.com/">CurbCutOS</a><a href="https://inclusionandmarketing.com/ep-63-how-google-makes-their-brand-accessible/">How Google makes their brand accessible</a><a href="https://inclusionandmarketing.com/ep-59-how-to-create-an-accessible-brand-for-people-with-disabilities-with-erin-perkins/">How to create an accessible brand with Erin Perkins</a><a href="https://trybusiness.lpages.co/inclusion-and-marketing-newsletter/">Join the Inclusion & Marketing Newsletter</a>

There's a growing number of cases where brands are being sued because their websites are not ADA compliant with regard to accessibility. The goal isn't to make you fearful, it is to get you informed about what you need to know to make your website both compliant and inclusive from an accessibility standpoint. I'm joined by Mark Pound, CEO of CurbCutOS, a web accessibility consultancy. Get the transcript of this episode here CurbCutOS How Google makes their brand accessible How to create an accessible brand with Erin Perkins Join the Inclusion & Marketing Newsletter

There's a growing number of cases where brands are being sued because their websites are not ADA compliant with regard to accessibility. The goal isn't to make you fearful, it is to get you informed about what you need to know to make your website both compliant and inclusive from an accessibility standpoint. I'm joined by Mark Pound, CEO of CurbCutOS, a web accessibility consultancy.<a href="https://www.dropbox.com/s/3ga90xoh91u5qk0/IM_Ep%2064_How%20to%20build%20an%20accessible%20website.pdf?dl=0" rel="noopener noreferrer">Get the transcript of this episode here</a><a href="https://www.curbcutos.com/" rel="noopener noreferrer">CurbCutOS</a><a href="https://inclusionandmarketing.com/ep-63-how-google-makes-their-brand-accessible/" rel="noopener noreferrer">How Google makes their brand accessible</a><a href="https://inclusionandmarketing.com/ep-59-how-to-create-an-accessible-brand-for-people-with-disabilities-with-erin-perkins/" rel="noopener noreferrer">How to create an accessible brand with Erin Perkins</a><a href="https://trybusiness.lpages.co/inclusion-and-marketing-newsletter/" rel="noopener noreferrer">Join the Inclusion &amp; Marketing Newsletter</a>

64. How to build an accessible website

Brand growth today depends on removing friction from your marketing and customer experience to attract and retain more of the people you want to serve.

Frictionless Growth Marketing is the podcast for marketers, business leaders, and founders who want to grow by eliminating the messaging, experience, and strategy gaps that quietly push customers away every single day.

Hosted by Sonia Thompson, Inclusive Growth and Customer Experience Strategist, the show breaks down how modern brands drive sustainable growth by designing frictionless customer journeys, building trust with identity-rich growth communities, and adapting to changing consumer expectations with clarity and confidence.

Each week, you’ll hear practical insights, real brand examples, and candid conversations with marketing leaders and subject-matter experts on:


  
Brand strategy that fuels long-term business growth in the age of modern marketing



  
Customer acquisition, retention, and loyalty in today’s market



  
How friction shows up across the customer journey — and how to remove it



  
Identity-driven marketing, cultural relevance, and belonging



  
What’s actually working now with today’s values-driven consumers




If you want to reach more of the people you’re meant to serve — and convert more of them — without relying on outdated formulas or brute-force tactics, Frictionless Growth Marketing will show you the new rules of modern marketing and growth.

Because when you remove friction, you remove barriers to growth — for your customers and for your business.

Business

Marketing

Brand growth today depends on removing friction from your marketing and customer experience to attract and retain more of the people you want to serve. Frictionless Growth Marketing is the podcast for marketers, business leaders, and founders who want to grow by eliminating the messaging, experience, and strategy gaps that quietly push customers away every single day. Hosted by Sonia Thompson, Inclusive Growth and Customer Experience Strategist, the show breaks down how modern brands drive sustainable growth by designing frictionless customer journeys, building trust with identity-rich growth communities, and adapting to changing consumer expectations with clarity and confidence. Each week, you’ll hear practical insights, real brand examples, and candid conversations with marketing leaders and subject-matter experts on: Brand strategy that fuels long-term business growth in the age of modern marketing Customer acquisition, retention, and loyalty in today’s market How friction shows up across the customer journey — and how to remove it Identity-driven marketing, cultural relevance, and belonging What’s actually working now with today’s values-driven consumers If you want to reach more of the people you’re meant to serve — and convert more of them — without relying on outdated formulas or brute-force tactics, Frictionless Growth Marketing will show you the new rules of modern marketing and growth. Because when you remove friction, you remove barriers to growth — for your customers and for your business.

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64. How to build an accessible website

64. How to build an accessible website

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