The Agile Brand with Greg Kihlström®

#662: Making your returns strategy a competitive advantage with Katherine Lehman, ReturnBear


Listen Later

We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more.


How much are your product returns costing your business—and how much opportunity are you leaving on the table by treating returns as a cost center instead of a competitive advantage?


Today, I’m excited to welcome Katherine Lehman, CMO of ReturnBear, a leader in reverse logistics and sustainable returns solutions. At ReturnBear, she’s helping brands turn returns from a logistical headache into a strategic advantage.


RESOURCES

ReturnBear: https://www.returnbear.com


Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands


Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150


Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom


Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show


Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com


The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow


The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

...more
View all episodesView all episodes
Download on the App Store

The Agile Brand with Greg Kihlström®By The Agile Brand

  • 5
  • 5
  • 5
  • 5
  • 5

5

208 ratings


More shows like The Agile Brand with Greg Kihlström®

View all
Fresh Air by NPR

Fresh Air

38,025 Listeners

Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,444 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,579 Listeners

The GaryVee Audio Experience by Gary Vaynerchuk

The GaryVee Audio Experience

16,794 Listeners

Pivot by New York Magazine

Pivot

8,773 Listeners

The Goal Digger Podcast by Jenna Kutcher

The Goal Digger Podcast

12,048 Listeners

The ONE Thing by Keller Podcast Network

The ONE Thing

1,112 Listeners

The Daily by The New York Times

The Daily

111,590 Listeners

Up First from NPR by NPR

Up First from NPR

56,083 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,968 Listeners

The Russell Brunson Show by Russell Brunson | YAP Media

The Russell Brunson Show

886 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

8,653 Listeners

Passion Struck with John R. Miles by John R. Miles

Passion Struck with John R. Miles

1,298 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

345 Listeners

The Delighted Customers Podcast with Mark Slatin by Mark Slatin | The Agile Brand

The Delighted Customers Podcast with Mark Slatin

27 Listeners

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold by GURU Media Hub

Do This, NOT That: Marketing Tips with Jay Schwedelson l Presented By Marigold

716 Listeners

The Innovation Economy with Arlington Economic Development by The Agile Brand

The Innovation Economy with Arlington Economic Development

46 Listeners

B2B Agility™ with Greg Kihlström by The Agile Brand

B2B Agility™ with Greg Kihlström

37 Listeners

The Composable Roadmap with Chad Solomonson by The Agile Brand

The Composable Roadmap with Chad Solomonson

23 Listeners