Merry Christmas to all you small businesses owners out there - I hope you had a good season of sales and that you’re having a well-earned rest before we all hit the ground running for 2022.

As this is the last podcast episode of 2021 I thought it would be a good opportunity to take a look at the last year in retail - from what trends have developed over the last 12 months, to how the industry has been continually shaped by global events.

Despite seeing a stronger start to the year than expected and physical stores reopening in the UK around April, 2021 has been bookended by rising COVID cases and the ramifications for retail have been considerable. 

In this episode, we'll look at how projected online growth has accelerated at an unprecedented pace, whilst typical shopping patterns have experienced major shifts, as well as how multiple revenue streams have allowed some businesses to remain agile, as they’ve pivoted in response to revised restrictions. We'll also review how changes in the geography of stock are affecting high street occupancy rates and how sticking to the fundamentals should see you and your business through the most volatile of times.

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