The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#780: Third-party partner experience and security with Haider Iqbal, Thales


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What if the biggest threat to your brand’s agility and security isn't a competitor, but the welcome mat you lay out for your own partners?


Agility requires not just the ability to move quickly, but the confidence to do so securely. It’s about building a foundation of trust that enables seamless collaboration without introducing unnecessary risk.


Today, we're going to talk about a critical, yet often overlooked, aspect of brand agility: the digital experience we provide to our third-party partners. From marketing agencies to technology vendors, these relationships are essential, but the very processes meant to enable them—like onboarding and system access—can often be the source of massive friction, security risks, and a fundamental breakdown of trust.


To help me discuss this topic, I'd like to welcome, Haider Iqbal, Director, Identity & Access Management at Thales.
About Haider Iqbal

Haider is a technology leader and strategist with a career that spans consulting, sales, acquisitions, and product marketing across multiple regions. He has guided multimillion-dollar sales efforts, played a key role in a $100 million identity-sector acquisition, and now leads product marketing for Thales’s IAM business. With roots in management consulting and a track record of translating complex technology into business growth, Haider brings both breadth and depth of expertise. Driven by a mindset of constant learning and unlearning, he is passionate about building technology that is inclusive, trustworthy, and safe for future generations. Outside of work, Haider can often be found on a cricket pitch, volleyball court, or golf course, with very occasional success.

Haider Iqbal on LinkedIn: https://www.linkedin.com/in/haideriqbal/

Resources

Thales: https://www.thales.com

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