“There is only one thing, and one thing only, that you are allowed to give feedback about.”

In the last episode, Mike and Ethan Nash broke down the basics of delivering feedback in a way that actually communicates your truth while still keeping you connected relationally to the other person. Now it’s time to crank it up a notch. Welcome to the graduate-level course of giving feedback. In part 2, the Nash team explains why you can only give feedback about one thing: behavior. Not attitudes, not intentions, only behavior. They break down the three elements of good feedback: behavior, the impact of that behavior and replacement behavior. Additionally, they touch on the pitfalls of giving feedback via email or notes…a big no-no.

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Resources:

The Power of Vulnerability – TED Talk by Dr. Brene Brown

CORRECTION: Please note that The Power of Vulnerability by Dr. Brene Brown was a TED Talk she gave, not a book as it was stated in this show.  Her 2010 TEDxHouston talk on the power of vulnerability is one of most watched talks on TED.com.