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Never recover alone at your MSP - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv
Scott (CEO of Fidelis Northwest, Seattle) shares how he’s built uncommon employee retention (median tenure ~8.6 years) by hiring “diamonds in the rough,” designing a culture that protects time, and implementing a four-day (4x9) schedule without sacrificing service delivery. You’ll hear the practical hiring filters, scheduling mechanics, and leadership mindset that make it sustainable—plus Scott’s take on AI and what it means for the future of MSP talent pipelines.
Chapters:
Connect more with Damien and Scott:
📺 Watch on YT: https://www.youtube.com/@mspmindset
By Damien Stevens5
88 ratings
Never recover alone at your MSP - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv
Scott (CEO of Fidelis Northwest, Seattle) shares how he’s built uncommon employee retention (median tenure ~8.6 years) by hiring “diamonds in the rough,” designing a culture that protects time, and implementing a four-day (4x9) schedule without sacrificing service delivery. You’ll hear the practical hiring filters, scheduling mechanics, and leadership mindset that make it sustainable—plus Scott’s take on AI and what it means for the future of MSP talent pipelines.
Chapters:
Connect more with Damien and Scott:
📺 Watch on YT: https://www.youtube.com/@mspmindset

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