Fintech Insider Podcast by 11:FS

818. Insights: How to build trust in financial services



Our expert host, Ross Gallagher, are joined by some great guests to talk about how to build and keep trust in financial services.

The 2008 financial crisis was a pretty pivotal time, to say the least. Suddenly, big banks could fail and our money just didn’t feel as safe as it once did. Trust in the whole system suffered a hit which many thought was irreparable.

However, the industry has since gone through a transformative period - improved regulation, more effective governance, and a huge exercise rebuilding that trust with the customer.

In a world that now looks so very different from 2008, we want to tackle the tricky matter of trust head on. How do financial services build trust? How do they keep it? And what makes one FS provider more trustworthy than another?


This week's guests include:

  • Jordan Sinclair, President at Robinhood UK
  • Monica Hovsepian, Head of Financial Services Industry at OpenText
  • Aidan Rushby, CEO at Carmoola

  • ---------------------------------------


    Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services. 


    Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.


    Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.


    Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.


    If you enjoyed this episode, don't forget to **subscribe** and **please leave a review**


    Follow us on **Twitter**: @fintechinsiders where you can ask the hosts questions, or **email** [email protected]!

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    ...more

    View all episodesView all episodes
    Download on the App Store

    Fintech Insider Podcast by 11:FSBy 11:FS

    • 4.7
    • 4.7
    • 4.7
    • 4.7
    • 4.7

    4.7

    182 ratings


    More shows like Fintech Insider Podcast by 11:FS

    View all
    This Week in Startups by Jason Calacanis

    This Week in Startups

    1,263 Listeners

    a16z Podcast by Andreessen Horowitz

    a16z Podcast

    959 Listeners

    The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

    The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

    511 Listeners

    Acquired by Ben Gilbert and David Rosenthal

    Acquired

    2,822 Listeners

    FT Tech Tonic by Financial Times

    FT Tech Tonic

    89 Listeners

    Equity by TechCrunch, Mary Ann Azevedo, Kell, Theresa Loconsolo, Rebecca Bellan, Rebecca Szkutak

    Equity

    333 Listeners

    Masters of Scale by WaitWhat

    Masters of Scale

    3,947 Listeners

    Y Combinator Startup Podcast by Y Combinator

    Y Combinator Startup Podcast

    189 Listeners

    Behind the Money by Financial Times

    Behind the Money

    212 Listeners

    Inside the Strategy Room by McKinsey & Company

    Inside the Strategy Room

    160 Listeners

    FT News Briefing by Financial Times

    FT News Briefing

    655 Listeners

    Me, Myself, and AI by MIT Sloan Management Review and Boston Consulting Group (BCG)

    Me, Myself, and AI

    95 Listeners

    Business Breakdowns by Colossus | Investing & Business Podcasts

    Business Breakdowns

    333 Listeners

    Lenny's Podcast: Product | Growth | Career by Lenny Rachitsky

    Lenny's Podcast: Product | Growth | Career

    1,032 Listeners

    AI + a16z by a16z

    AI + a16z

    18 Listeners