The RoadFS Podcast

82. Setting A Detailing Customer's Expectations In The Winter

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Rod and I are on the road this week for RoadFS Detail Memoirs. We drop in on Sydni Brae Gwinn owner of iWash Auto Detailing. She is our November winner of the 2020 Relief Package from Buff & Shine Mfg and RoadFS. CONGRATS! We take some time to talk shop and detailing. Here are a few highlights:

  • What cars are she working on today 
  • She highlights her new chemical dispensing system 
  • Consistent Customer Service The key to staying booked through January 
  • What's coming up in 2021 - P&S Park & Shine 
  • Setting expectations and communicating with your customers during 
  • Working in small shop during the winter; Setting expectations for your customer, bringing the vehicle in the shop the night before to warm the steel, and other tips

    • https://youtu.be/ORYvhjNuuK0

     

    Guest

    Sydni Brae Gwinn
    iWash Auto Detailing
    Instagram: https://www.instagram.com/iWashAutoDetailing/
    Facebook: https://www.facebook.com/iWashAutoDetailing

    Hosts:

    Rod Puzey - https://instagram.com/rodpuzey
    Jody Sedrick - https://instagram.com/jodysedrick

    RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.

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